"Authentication station status was 9" error when accessing RSA Authentication Manager Prime Self Service Portal (SSP) with Active Directory password
Originally Published: 2016-11-02
Article Number
Applies To
RSA Product/Service Type: RSA Authentication Manager Prime
Issue
- When logging in to the Self-Service Portal (SSP) GUI with an AD password, the following error displays:
Unexpected error: occurred while authenticating with LDAP. 'Authentication station status was 9'
- The following error will be in the SSP daily log, located in ..\rsa\ssp\logs:
org.springframework.ldap.AuthenticationException: [LDAP: error code 49 - 80090308: LdapErr: DSID-0C0903A9, comment:
AcceptSecurityContext error, data 52e, v1db1e 49 - 80090308: LdapErr: DSID-0C0903A9, comment: AcceptSecurityContext error, data 52e, v1db1
STACK_TRACE[$org.springframework.ldap.AuthenticationException: [LDAP: error code 49 - 80090308: LdapErr: DSID-0C0903A9, comment:
AcceptSecurityContext error, data 52e, v1db1AP: error code 49 - 80090308: LdapErr: DSID-0C0903A9, comment:
AcceptSecurityContext error, data 52e, v1db1
org.springframework.ldap.support.LdapUtils.convertLdapException(LdapUtils.java:182)
org.springframework.ldap.core.support.AbstractContextSource.createContext(AbstractContextSource.java:266)
org.springframework.ldap.core.support.AbstractContextSource.getContext(AbstractContextSource.java:106)
org.springframework.ldap.core.support.AbstractContextSource.getReadOnlyContext(AbstractContextSource.java:125)
org.springframework.ldap.core.LdapTemplate.search(LdapTemplate.java:287)
org.springframework.ldap.core.LdapTemplate.search(LdapTemplate.java:237)
org.springframework.ldap.core.LdapTemplate.search(LdapTemplate.java:624)
org.springframework.ldap.core.LdapTemplate.search(LdapTemplate.java:535)
org.springframework.ldap.core.LdapTemplate.search(LdapTemplate.java:462)
org.springframework.ldap.core.LdapTemplate.search(LdapTemplate.java:483)
org.springframework.ldap.core.LdapTemplate.search(LdapTemplate.java:503)
org.springframework.ldap.core.LdapTemplate.authenticate(LdapTemplate.java:1482)
org.springframework.ldap.core.LdapTemplate.authenticate(LdapTemplate.java:1440)
com.rsa.pso.services.ADAuthenticationService.authenticate(Unknown Source)
com.rsa.pso.selfservice.web.LoginActionBean.login(Unknown Source)
sun.reflect.GeneratedMethodAccessor89.invoke(Unknown Source)
Cause
Resolution
For the property which holds the bind user DN to connect to the domain:
alm.ldap.binduserDn=CN=<user_name>,CN=<CN_container>,DC=<domain_component_1>,DC=<domain_component_2>,DC=com
For example,
alm.ldap.binduserDn=CN=Administrator,CN=Users,DC=devdomain,DC=pso,DC=com
For the property which holds the encrypted password of the user specified in property:
alm.ldap.binduserpassword=<password_value>
For example,
alm.ldap.binduserpassword=P4ssw0rd
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