"Authentication station status was 9" error when accessing RSA Authentication Manager Prime Self Service Portal (SSP) with Active Directory password
Originally Published: 2016-11-02
Article Number
Applies To
RSA Product/Service Type: RSA Authentication Manager Prime
Issue
- When logging in to the Self-Service Portal (SSP) GUI with an AD password, the following error displays:
Unexpected error: occurred while authenticating with LDAP. 'Authentication station status was 9'
- The following error will be in the SSP daily log, located in ..\rsa\ssp\logs:
org.springframework.ldap.AuthenticationException: [LDAP: error code 49 - 80090308: LdapErr: DSID-0C0903A9, comment:
AcceptSecurityContext error, data 52e, v1db1e 49 - 80090308: LdapErr: DSID-0C0903A9, comment: AcceptSecurityContext error, data 52e, v1db1
STACK_TRACE[$org.springframework.ldap.AuthenticationException: [LDAP: error code 49 - 80090308: LdapErr: DSID-0C0903A9, comment:
AcceptSecurityContext error, data 52e, v1db1AP: error code 49 - 80090308: LdapErr: DSID-0C0903A9, comment:
AcceptSecurityContext error, data 52e, v1db1
org.springframework.ldap.support.LdapUtils.convertLdapException(LdapUtils.java:182)
org.springframework.ldap.core.support.AbstractContextSource.createContext(AbstractContextSource.java:266)
org.springframework.ldap.core.support.AbstractContextSource.getContext(AbstractContextSource.java:106)
org.springframework.ldap.core.support.AbstractContextSource.getReadOnlyContext(AbstractContextSource.java:125)
org.springframework.ldap.core.LdapTemplate.search(LdapTemplate.java:287)
org.springframework.ldap.core.LdapTemplate.search(LdapTemplate.java:237)
org.springframework.ldap.core.LdapTemplate.search(LdapTemplate.java:624)
org.springframework.ldap.core.LdapTemplate.search(LdapTemplate.java:535)
org.springframework.ldap.core.LdapTemplate.search(LdapTemplate.java:462)
org.springframework.ldap.core.LdapTemplate.search(LdapTemplate.java:483)
org.springframework.ldap.core.LdapTemplate.search(LdapTemplate.java:503)
org.springframework.ldap.core.LdapTemplate.authenticate(LdapTemplate.java:1482)
org.springframework.ldap.core.LdapTemplate.authenticate(LdapTemplate.java:1440)
com.rsa.pso.services.ADAuthenticationService.authenticate(Unknown Source)
com.rsa.pso.selfservice.web.LoginActionBean.login(Unknown Source)
sun.reflect.GeneratedMethodAccessor89.invoke(Unknown Source)
Cause
Resolution
For the property which holds the bind user DN to connect to the domain:
alm.ldap.binduserDn=CN=<user_name>,CN=<CN_container>,DC=<domain_component_1>,DC=<domain_component_2>,DC=com
For example,
alm.ldap.binduserDn=CN=Administrator,CN=Users,DC=devdomain,DC=pso,DC=com
For the property which holds the encrypted password of the user specified in property:
alm.ldap.binduserpassword=<password_value>
For example,
alm.ldap.binduserpassword=P4ssw0rd
Related Articles
How to enable HTTP Strict Transport Security (HSTS) Header on Authentication Manager Prime Self-Service Portal Number of Views Configure password and security questions chained login for RSA Authentication Manager Prime Kit Self-Service Portal (SSP) Number of Views Hide User Details Columns on HDAP for AM Prime Number of Views Collect Prime logs and Configuration files using the collect script Number of Views Determining an existing RSA Prime version Number of Views
Trending Articles
How to manipulate imported RSA SecurID Software Token(s) on an iPhone or iPad device How to Download OTP Token Seed Files from myRSA Installing a new license on RSA Authentication Manager RSA Authentication Manager 8.9 Release Notes (January 2026) Quick Setup Guide - Passwordless Authentication in Windows MFA Agent for Active Directory
Don't see what you're looking for?
