Cannot See Rules in the Admin Console Rules List of RSA Web Threat Detection
Originally Published: 2018-01-17
Article Number
Applies To
RSA Product/Service Type: Forensics
RSA Version/Condition: 5.1, 6.x
Issue
Cause
Note: The Customer is advised to do frequent backups of this directory (/var/opt/silvertail/etc).
Resolution
- The mitigator.rules file is in an xml format which can be opened and edited.
Note: Best practice is to create a backup copy before editing.
- Putting the file through a JSON or XML format parser could help determine syntax and structure issues, e.g., missing brackets and incorrect indents.
- To create a new rule it is best to duplicate an existing rule and edit it.
- Do not add text from non-WTD GUI sources, hand typing rule modifications in the editor, is considered a best practice.
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