Checkboxes do not work correctly on the Import/Export Metadata page in RSA Identity Governance & Lifecycle
Originally Published: 2019-10-04
Article Number
Applies To
RSA Version/Condition: 7.0.2, 7.1.0, 7.1.1
Issue
In RSA Identity Governance & Lifecycle, the purpose of the Import/Export Metadata page (Admin > Import/Export > Import and Admin > Import/Export > Export) is to filter and then select objects to import/export. You can also apply filters to the import/export table (second half of the page) to restrict the items that are chosen for import/export.
If there is more than one page of items to select from, checking the items and then navigating to another page will cause the unchecked items to be re-selected. Additionally, the total number of items selected will be incorrect. As long as there is only one page of items to import or export, the problem does not occur.
The example below is of an Export Metadata page and illustrates the issue when exporting metadata:
- One item is chosen:
- Go to the next page. Notice it still says only one item is selected but all the items on the second page are checked so this is incorrect.
- Go back to the first page. Note that all the items are checked and not just the item that you originally checked. Also note the number of selected items is incorrect as the number of items currently selected is no longer one.
The request could not be handled.
Whether this is a metadata import or a metadata export, the maximum amount of items that can be either imported or exported without encountering the problem is 50 items which is the maximum number of items that will fit on one page.
Cause
Resolution
- RSA Identity Governance & Lifecycle 7.0.2 P15
- RSA Identity Governance & Lifecycle 7.1.0 P09
- RSA Identity Governance & Lifecycle 7.1.1 P04
- RSA Identity Governance & Lifecycle 7.2
Workaround
