I can't see my token records in my RSA - Contact not on Token Order
Last Modified: 2025-02-13
Article Number
Applies To
my RSA
Token download
Issue
I don't see token seed file on my RSA
Contact on case trying to access my RSA to download token seeds is not on the Token Order form
Resolution
Contact must engage the personnel listed on the Order form to download the tokens or have the Order person open a case online to request that a technical contact be added.
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