This article applies to customers who did not receive a CD in their RSA SID700 Token shipment.
RSA changed the default delivery of RSA SID700 OTP token seeds from physical token media via CD to a digital download of token seed files. A CD is not shipped unless it is specifically requested on a SID700 order.
Please see this KB for full details of digital delivery. Decryption of the OTP token seeds remains the same.
https://community.rsa.com/s/article/How-to-download-your-token-seed-files-from-myRSA
NOTE: The token decryption utility is now part of the Digital Token Media download file.
no CD in my token delivery
CD missing
missing CD
DVD missing
missing DVD
seed media
digital seed delivery
digital seed media delivery
token records
can't find
token file
token.xml
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