This article applies to customers who did not receive a CD in their RSA SID700 Token shipment.
RSA changed the default delivery of RSA SID700 OTP token seeds from physical token media via CD to a digital download of token seed files. A CD is not shipped unless it is specifically requested on a SID700 order.
Please see this KB for full details of digital delivery. Decryption of the OTP token seeds remains the same.
https://community.rsa.com/s/article/How-to-download-your-token-seed-files-from-myRSA
NOTE: The token decryption utility is now part of the Digital Token Media download file.
no CD in my token delivery
CD missing
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DVD missing
missing DVD
seed media
digital seed delivery
digital seed media delivery
token records
can't find
token file
token.xml
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