PuTTY fatal error (Couldn't agree a key exchange algorithm) after upgrading to RSA Authentiation Manager 8.4 patch 2 or patch 3

2 years ago

Originally Published: 2019-06-13

Article Number

000044066

Applies To

RSA Product Set: SecurID
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.4.0.2 and 8.4.0.3

Issue

After upgrading to RSA Authentiation Manager 8.4 patch 2 or patch 3, the SSH connection fails with the following error message:

Couldn't agree a key exchange algorithm (availalbe: ecdh-sha2-nistp256,ecdh-sha2-nistp384, ecdh-sha2-nistp521)

Cause

RSA Authentication Manager 8.4 patch 2 hardened the connection components and introduced higher security measures for SSH connection, thus SSH clients and SCP clients can no longer connect to the appliance with weaker algorithms; for example, MD5 and 96-bit MAC algorithms. That is why the old PuTTY utility that was working with previous versions may not work with this version.

Resolution

Upgrade your SSH and SCP clients to the most recent versions in order tto handle more restrictive SSH algorithms.

Notes

Please review the Before Installing This Patch section of the RSA Authentication Manager 8.4 Patch 2 Readme.

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