Creating Multiple Requests and Archiving Requests

If you need to create multiple requests, you can use the User Groups and Token Bulk Requests utility, import-bulk-request. For example, if you want every salesman in your organization to receive a SecurID token, you can create a bulk request on their behalf. The system acts as if each salesman made a separate request using the Self-Service Console.

If you want to free up disk space, you can use the Archive Requests utility, archive-ucm-request, to export closed Self-Service Console requests with their associated attributes and process data. If you need to retrieve the information, you can use the Archive Requests utility to import the archived requests. For example, you might want to resend an approval e-mail to a user who has lost the approval e-mail that contained a token file.