Encryption handling error when importing collector metadata in RSA Identity Governance and Lifecycle
3 years ago
Originally Published: 2016-12-26
Article Number
000040229
Applies To
RSA Product Set: RSA Identity Governance and Lifecycle (RSA G&L)
RSA Version/Condition: All
 
Issue
When trying to import collector metadata from one system to another you get the below error: 
ExportedAccountDataCollector: error 
java.lang.IllegalStateException: An issue with handling encryption was encountered

 
Cause
The system was unable to decrypt the password for the collector definition, causing the collector import to fail.
Resolution
Upgrading to RSA Identity Governance and Lifecycle 7.0.1 P02 will fix this issue.


User-added image

You might be seeing the above warning while importing the metadata. On import you will get errors in the log (no nasty stack traces like before though) stating it had a problem decrypting the password and then at the end for those connectors it had problem with the passwords for it will show the summary as the screenshot shows. These warnings can be ignored and the metadata files will be imported successfully.
 
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