RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.1
The following error is seen in the Operations Console UI:
The replica will not attach if the license limit has been reached for the license type.
The error displayed in the Operations Console is deceiving, because it does not mention that the limit allowed of instances has been reached.
Open the install logs.zip file you can download from the error page, and select the rsa-console.log. In the log you will be able to verify the actual reason for the failed attachment.mmIf your error message is the text below, then the replica will not attach:
com.rsa.authmgr.internal.replication.TransportClientUnexpectedStatusException: Expected the HTTP response code 200, but got: 500 Message: java.lang.RuntimeException: The Hostname replica with the instanceID instance ID was not able to attach. This replica exceeds the number of instances allowed by the license.
To show that the instance limit has been reached,
- Launch the Security Console and navigate to Setup > Licenses > Status > View Installed Licenses.
- Click on the installed license and select View.
- Review the information in the Number of Instances row. If you are at the limit for allowed replicas, you will not be able to add another one to the deployment. For more information see documentation on SecurID Access Editions
| License Feature | Description |
| Authenticator Provisioning | Available |
| Business Continuity | Available |
| License Type | 300 |
| Number of Instances | 15 |
| Number of users with RBA/ODA enabled | 5000 |
| Offline Authentication | Available |
| RADIUS | Available |
| RBA/ODA | Available |
| Self-Service | Available |
| Tokens | Available |
| Users with Assigned Authenticators | 100000 |
Speak to your RSA sales representative or reseller about purchasing either an Enterprise Edition or Premium Edition license.
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