Passcode format error when trying to set a PIN thru a Cisco ASA
Originally Published: 2015-08-14
Article Number
Applies To
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.1.0
Platform: N/A
Platform (Other): ESX
O/S Version: null
Product Name: RSA-0010810
Product Description: RSA-0010810
Issue
We have seen the following:
Passcode Format error when a user tries to set a PIN or Next token code
Unable to create a Node Secret on the ASA (the .SDI file)
Cause
Resolution
Cisco IOS needs to upgraded to 9.3.3 or newer.
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