Error when importing wildcard certificates to RSA Authentication Manager 8.x
2 months ago
Originally Published: 2013-09-18
Article Number
000050997
Applies To

RSA Product Set: SecurID
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.x

Issue

Activating a wildcard certificate fails with the following error:

 

The certificate subject name does not match the hostname of this solution. Select another certificate to activate.

Resolution

RSA Authentication Manager does not allow activating wildcard certificates which are public key certificates that can be used with multiple subdomains of a domain. It is a requirement that the certificate must be issued with exact hostname of the Authentication Manager server.

 

When you attempt to activate a wildcard certificate, the system will reject it with an error stating that the certificate subject name does not match the hostname of the solution. Authentication Manager requires that the certificate’s Common Name (CN) exactly matches the fully qualified hostname (FQHN) of the server instance you are administering. This is a strict requirement for activating SSL certificates in Authentication Manager.