Failed to deploy RSA IDR - VMware "Error updating httpd.conf"
3 months ago
Article Number
000071791
Applies To
RSA Product Set: SecurID Access 
RSA Product/Service Type: Identity Router (IDR) 
Issue
Failed to Install the Identity Router Virtual Appliance for VMware after committing the network configurations with an error "Error updating httpd.conf".
SID.PNG
Cause
1st reason is: The RSA IDR virtual machine has a CD-ROM attached.
2nd reason is: The RSA IDR is configured to have only one management interface and the portal interface is not enabled/configured from the CLI however, the virtual machine is configured to have 2 interfaces (management and portal interfaces).
Resolution

1. Make sure of the network settings (Management Interface IP Address, Netmask and Gateway).
2. Remove a CD-ROM Drive From the virtual machine.
3. If the RSA IDR is configured to use only one interface (management interface), Delete the 2nd Interface/NIC of the virtual machine.
4. Commit the network configurations again.

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