Failing to access Identity Router IDR Web resource after IDR v2.17 update
Last Modified: 2023-09-25
Article Number
Applies To
Issue
[ssl:info] AH02008: SSL library error 1 in handshake
[ssl:info] SSL Library Error: error:1408A0C1:SSL routines:ssl3_get_client_hello:no shared cipher – Too restrictive SSLCipherSuite or using DSA server certificate?
[ssl:info] AH01998: Connection closed to child 20 with abortive shutdown
Cause
If client apps in customer environment (browser/REST clients) are having only these two common ciphers in their cipher suites, the IDR web resource will be inaccessible due to no shared cipher.
Resolution
Workaround
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