Failing to access Identity Router IDR Web resource after IDR v2.17 update
Last Modified: 2023-09-25
Article Number
Applies To
Issue
[ssl:info] AH02008: SSL library error 1 in handshake
[ssl:info] SSL Library Error: error:1408A0C1:SSL routines:ssl3_get_client_hello:no shared cipher – Too restrictive SSLCipherSuite or using DSA server certificate?
[ssl:info] AH01998: Connection closed to child 20 with abortive shutdown
Cause
If client apps in customer environment (browser/REST clients) are having only these two common ciphers in their cipher suites, the IDR web resource will be inaccessible due to no shared cipher.
Resolution
Workaround
Related Articles
PAM Agent is failing to connect to RSA Servers (Curl error code: 35) Number of Views Remote AFX Server does not start, there is a SocketException in esb.AFX_INIT.log, and OpenSSL cannot complete an SSL Hands… Number of Views Monitor Uptime Status for Cloud Access Service Number of Views Authentication Manager 8.8 update breaks TLS connections; TLS Handshake error no cipher suites in common Number of Views Upgrade to RSA Authentication Manager 8.4.0 breaks LDAPS and other TLS/SSL connections Number of Views
Trending Articles
Deploy an Identity Router Virtual Machine in Microsoft Azure RSA MFA Agent 2.5 for Microsoft Windows Installation and Administration Guide How to Replace the Web Server Certificate for the RSA Identity Governance & Lifecycle Web Console How to download the RSA Authentication Manager Console Root Certificate in DER format How to Change the Token Lifetime Extension Window in Authentication Manager Using rsautil
Don't see what you're looking for?
