Generic REST Collector fails with 'Access token has expired' error in RSA Identity Governance & Lifecycle
Originally Published: 2020-04-22
Article Number
Applies To
RSA Version/Condition: 7.2.0
Issue
The following errors are seen in the aveksaServer.log file ($AVEKSA_HOME/wildfly/standalone/log/aveksaServer.log):
com.aveksa.server.runtime.ServerException: Test request failed with response: com.aveksa.server.runtime.ServerException: com.aveksa.common.DataReadException: com.aveksa.client.genericrest.GenericRestException: CONNECTION_FAILED_WITH_STATUS_CODE 401 { "error": { "code": "InvalidAuthenticationToken", "message": "Access token has expired.", "innerError": { "request-id": "b25694d1-4b31-4e1c-91f7-2c716db96bb6", "date": "2020-04-13T16:03:39" } } } . Caused by com.aveksa.client.genericrest.GenericRestException: CONNECTION_FAILED_WITH_STATUS_CODE 401 { "error": { "code": "InvalidAuthenticationToken", "message": "Access token has expired.", "innerError": { "request-id": "b25694d1-4b31-4e1c-91f7-2c716db96bb6", "date": "2020-04-13T16:03:39" } } } Caused By Stack com.aveksa.common.DataReadException: com.aveksa.client.genericrest.GenericRestException: CONNECTION_FAILED_WITH_STATUS_CODE 401 { "error": { "code": "InvalidAuthenticationToken", "message": "Access token has expired.", "innerError": { "request-id": "b25694d1-4b31-4e1c-91f7-2c716db96bb6", "date": "2020-04-13T16:03:39" } } } at com.aveksa.collector.generic.rest.adc.GenericRESTAccountDataIterator.next(GenericRESTAccountDataIterator.java:71) at com.aveksa.client.datacollector.collectors.accountdatacollectors.AccountDataCollector.collectData(AccountDataCollector.java:422) at com.aveksa.client.datacollector.collectors.accountdatacollectors.AccountDataCollector.collect(AccountDataCollector.java:302) at com.aveksa.client.datacollector.collectors.accountdatacollectors.AccountDataCollector. collectTestData(AccountDataCollector.java:277) at com.aveksa.client.datacollector.framework.DataCollectorManager.collect(DataCollectorManager.java:481) at com.aveksa.client.component.collector.DefaultCollectorManager.actUpon(DefaultCollectorManager.java:204) at com.aveksa.client.component.collector.DefaultCollectorManager.handle(DefaultCollectorManager.java:102) at com.aveksa.client.component.event.DefaultEventManager.handle(DefaultEventManager.java:75) at com.aveksa.client.datacollector.framework.SimpleEventSource.notifyListeners(SimpleEventSource.java:67) at com.aveksa.client.component.communication.DefaultCommunicationManager.notifyEvent(DefaultCommunicationManager.java:377) at com.aveksa.client.component.communication.ChangeListHandler.applyChanges(ChangeListHandler.java:364) at com.aveksa.client.component.communication.ChangeListHandler.access$300(ChangeListHandler.java:58) at com.aveksa.client.component.communication.ChangeListHandler$ChangeApplyingRunnable.run(ChangeListHandler.java:275) at java.lang.Thread.run(Thread.java:748) Caused by: com.aveksa.client.genericrest.GenericRestException: CONNECTION_FAILED_WITH_STATUS_CODE 401 { "error": { "code": "InvalidAuthenticationToken", "message": "Access token has expired.", "innerError": { "request-id": "b25694d1-4b31-4e1c-91f7-2c716db96bb6", "date": "2020-04-13T16:03:39" } } } at com.aveksa.client.genericrest.GenericRestException.connectionError(GenericRestException.java:108) at com.aveksa.client.genericrest.postprocessor.impl.GenericRESTPostprocessorImpl. validateResponse(GenericRESTPostprocessorImpl.java:204) at com.aveksa.client.genericrest.postprocessor.impl.GenericRESTPostprocessorImpl. getParsedData(GenericRESTPostprocessorImpl.java:89) at com.aveksa.client.genericrest.GenericRESTClient.executeTestCollection(GenericRESTClient.java:173) at com.aveksa.collector.generic.rest.adc.GenericRESTAccountDataIterator.collectAccountData(GenericRESTAccountDataIterator.java:155) at com.aveksa.collector.generic.rest.adc.GenericRESTAccountDataIterator.next(GenericRESTAccountDataIterator.java:68) ... 13 more End Stack
Please refer to RSA Knowledge Base Article 000067335 -- Artifacts to gather in RSA Identity Governance & Lifecycle to find the location of the aveksaServer.log for your specific deployment if you are on a WildFly cluster or a non-WildFly platform. The aveksaServer.log may also be downloaded from the RSA Identity Governance & Lifecycle user interface (Admin > System > Server Nodes tab > under Logs.)
Cause
(Collectors > {Collector Type} > {Collector Name} > Edit > Next > Connection Details > Response Timeout (milliseconds)
Resolution
This issue is resolved in the following versions:
- RSA Identity Governance & Lifecycle 7.2.0 P06
- RSA Identity Governance & Lifecycle 7.2.1 P02
- RSA Identity Governance & Lifecycle 7.5.0
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