Platform: Linux
The path for the core dump files is set inside /var/opt/silvertail/etc/service.conf file, under "ST_ERROR_DIR" value.
This will change the core dump path for all WTD processes, and will require a restart of all WTD components to reflect the change.
Recommended approach is to:
1. Stop all of the RSA Web Threat Detection processes.
2. Make the configuration change in the /var/opt/silvertail/etc/service.conf, please note that you'll need to make the above change manually on all the WTD servers.
(copied an example change below - changed the directory location from "/var/log/silvertail" --> "/var/log/silvertail/coredumps"):
# Write core files to ST_ERROR_DIR # export ST_ERROR_DIR="/var/log/silvertail" export ST_ERROR_DIR="/var/log/silvertail/coredumps"
3. Start Scout & Scout-Proxy processes on all server(s).
4. Log in to Scout from browser, and start the below four processes in-order:
a. AnnoDb
b. SiteProxy
c. SilverCat (Configuration Manager)
d. UIServer
5. Make a configuration push (empty push), through SilverCat (takes care of starting all the other WTD processes).
Related Articles
FIM error 'Unable to load the keystore from keystore file location' 36Number of Views FIM - FIPS 140-2 compliance. TLS1 ciphers 94Number of Views View Transfer Tokens to Cloud Jobs 99Number of Views Unable to log into Microsoft apps on Android devices when Microsoft Office 365 is configured with the RSA SecurID Access A… 51Number of Views Error message on RSA Identity Management and Governance workflow: requires at least one valid outbound transition path but… 160Number of Views
Trending Articles
RSA Authentication Manager 8.9 Release Notes (January 2026) RSA announces the availability of the RSA SecurID Hardware Appliance 230 based on the Dell PowerEdge R240 Server How to troubleshoot Oracle database ORA-04030 errors in RSA Identity Governance & Lifecycle RSA Authentication Manager Upgrade Process Microsoft SQL Server Collectors can no longer connect to the SQL Server database after upgrade to Microsoft SQL Server 201…