How to change the registration code validity period for RSA Authenticator app registration?
a year ago
Originally Published: 2021-07-15
Article Number
000064683
Applies To

RSA Product Set: RSA ID Plus
RSA Product/Service Type: RSA Cloud Authentication Service
Product Description:

    RSA Authenticator App

    RSA Cloud Administration Console

Issue

On the Users > Management page in the Cloud Administration Console, how can we change the validity period for a registration code, used for registering the RSA Authenticator app ?   The page shows the code is only valid for 5 minutes.

  

Resolution

It is not possible to extend the registration code validity period. The expiration period for the registration code cannot be changed.

Notes

If the registration code validity period is not suitable, consider using a different method for registration of the RSA Authenticator app.  The following other methods can be made available to users:

  • RSA My Page
  • User enters their identity source password as the Registration Code into the RSA Authenticator app.

For more information, see section "Registration of RSA Authenticator App" on page Authenticator Registration.