How to improve performance with business description processing in RSA Identity Governance & Lifecycle
Originally Published: 2017-08-11
Last Modified: 2022-06-20
Article Number
Applies To
RSA Version/Condition: 7.0.x
Issue
Cause
- The use of wildcards versus using exact match.
- There are a large number of "soft" deleted records in table T_AV_BUSINESS_DESCRIPTION.
- Using a huge volume of Business Descriptions when they are not needed.
- Under-configured hardware.
Resolution
- Change any wildcard matches to do an exact match. In the User Interface go to Admin > Descriptions and for each tab, do an Export (all) and save them to a file. Search for exactmatch="false" and change the filter value to remove any wildcards (%) and match the object name exactly. You may need to split them out into multiple entries, each with a unique filter matching the object name and ensure to set exactmatch="true".
<?xml version="1.0"?>
<BusinessDescriptions>
<BusinessDescription filter="BLR Technical board" exactmatch="true" type="UserGroup">
<AltName>Alternate Name for Group BLR Technical board</AltName>
<Tooltip>ToolTip for Group BLR Technical board</Tooltip>
<LongDesc>Long Description for Group BLR Technical board</LongDesc>
<HelpURL>http://www.aveksa.com</HelpURL>
</BusinessDescription>
<BusinessDescription filter="B" exactmatch="false" type="UserGroup">
<AltName>Alternate Name for Group starting with B</AltName>
<Tooltip>ToolTip for Group starting with B</Tooltip>
<LongDesc>Long Description for Group starting with B</LongDesc>
<HelpURL>http://www.aveksa.com</HelpURL>
</BusinessDescription>
</BusinessDescriptions>
- Check the number of "soft" deleted Business Descriptions. If the number is large, it is suggested that you contact RSA Customer Support to aid in deleting them.
SELECT COUNT(*) FROM t_av_business_description WHERE is_deleted='TRUE';
- Avoid unnecessary use of Business Descriptions. Do not add a Business Description if the current collected information is understandable by the end user.
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