How to remove endpoint agents from RSA Data Loss Prevention 9.6 and later that have been inactive for a long time from Enterprise manager UI
Originally Published: 2016-06-14
Article Number
Applies To
RSA Product/Service Type: Enterprise Manager
RSA Version/Condition: 9.5 SP1
Platform: Windows
O/S Version: 2008 Server R2 Standard (64 bit)
Issue
Resolution
SELECT * FROM EP_AGENT_SYSTEM_EVENT WHERE heartbeat_timestamp < '2016-04-20 00:00:00.000'
To proceed with deleting these endpoints from the status table, run the following DELETE statement from the Enterprise Manager database:
DELETE FROM EP_AGENT_SYSTEM_EVENT WHERE heartbeat_timestamp < '2016-04-20 00:00:00.000'
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