How to replace an existing token in RSA Authentication Manager 8.x with a specific token in custom mode, and NOT with the "Next Available Token".
Originally Published: 2018-08-20
Last Modified: 2023-09-22
Article Number
Applies To
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.X
Issue
Resolution
"User-1" has a "Token-1" assigned to him.
Requirement:
To replace "Token-1" for "User-1" with "Token-n"
Steps:
[a] Security Console > Identity > Users > Manage Existing
[b] Point the "Identity Source" filter on the left to your Active Directory, and search for "User-1"
[c] When the serach result is displayed on the dashboard, expand its context by clicking the arrow and select "SecurID Tokens"
[d] The resultant dashboard displays the list of tokens assigned to "User-1". Going by our assumption, the dashboard presents "Token-1". Expand its context by clicking the arrow and select "Edit".
[e] Copy the Serial Number of "Token-1"
[f] Security Console > Authentication > SecurID Tokens > Manage Existing
[g] Point the "Serial Number" filter on the left to the serial number associated with "Token-1" and click "Search"
[h] On the dashboard, select the checkbox and set the drop down menu on top to "Replace SecurID Tokens". Click "Go"
[i] From the resultant dashboard of unassigned tokens, choose the one of your choice by selecting the corresponding checkbox. Going by the requirement made above, it must be "Token-n". Click "Next"
At this stage, "User-1" is assigned "Token-n" that will replace "Token-1".
"Token-n will replace Token-1 soon after it (Token-n) is distributed by the Security Console admin. Once distributed, the end user will no longer be able to use Token-1 to authenticate". However, the end user will be able to use the same PIN associated with Token-1 to authenticate using Token-n.
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