IDR publish fails with error certificate failure after enabling the SSO on the IDR cluster it fails to publish.
a year ago
Article Number
000072937
Issue
image.png
Cause
This was due to the certificate in my company settings was not added as a wild card for the protected domain name
Resolution
  1. Open the Identity providers IWA created.
  2. Click on Generate certificate bundle in the Connection profile page then enter CN = *.example.company.com ( This CN will contain the protected domain name and * for the wild card and then you need to switch your IDR portal name to ex: idr2.example.company.com
  3. Add this certificate to My account > Company Settings > Company Information > Keys and Certificates
As show in the screenshot my PDN is cloud.rsalab.com and my certificate CN= *.cloud.rsalab.com and my IDR name was idr2.cloud.rsalab.com
 

 
 
 

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