Initialization Failure: Unable to register service HeartbeatService on Websphere 7 using RSA Identity Management and Governance
Originally Published: 2015-07-08
Article Number
Applies To
RSA Product/Service Type: Enterprise Software
Platform: WebSphere
Issue
"Unable to register service HeartbeatService. com.aveksa.server.runtime.ServerException: Error with Heartbeat provider"
veksaServer.log shows:
ERROR (server.startup : 3) [com.aveksa.server.message.MessagePublisher] Failure on publish of Message: AcmSystemMessage{messageType=SERVER_START, message='null', action='null', description='null', origin='Aveksa', custom_data=null}
ERROR (server.startup : 3) [com.aveksa.server.message.MessagePublisher] Exception: javax.jms.JMSException: CWSIA0067E: An exception was received during the call to the method JmsMsgProducerImpl.sendMessage (#4): com.ibm.ws.sib.processor.exceptions.SIMPLimitExceededException: CWSIP0251E: The destination acmMessageTopic on messaging engine Aveksa-wpBus is not available because the high limit 50,000 for the number of messages for this destination has already been reached..
ERROR (server.startup : 3) [com.aveksa.server.node.HeartbeatServiceProvider] Exception starting Heartbeat Provider
com.aveksa.server.message.MessengerServiceException: Failure on publish of Message
at com.aveksa.server.message.MessagePublisher.publishMessage(MessagePublisher.java:143)
at com.aveksa.server.node.HeartbeatServiceProvider.initializeHeartbeatProvider(HeartbeatServiceProvider.java:134)
at com.aveksa.server.node.HeartbeatServiceProvider.initialize(HeartbeatServiceProvider.java:72)
at com.aveksa.server.core.Container.registerService(Container.java:274)
at com.aveksa.server.core.Container.initialize(Container.java:83)
at com.aveksa.server.runtime.AveksaSystem.initialize(AveksaSystem.java:216)
at com.aveksa.init.Startup.init(Startup.java:41)
at com.aveksa.gui.core.ACMFramework.init(ACMFramework.java:74)
at com.aveksa.gui.core.ACMFramework.initInstance(ACMFramework.java:66)
at com.aveksa.init.InitServlet.init(InitServlet.java:42)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.init(ServletWrapper.java:358)
at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.init(ServletWrapperImpl.java:169)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.initialize(ServletWrapper.java:1809)
at com.ibm.wsspi.webcontainer.extension.WebExtensionProcessor.createServletWrapper(WebExtensionProcessor.java:98)
at com.ibm.ws.webcontainer.webapp.WebApp.initializeTargetMappings(WebApp.java:705)
at com.ibm.ws.webcontainer.webapp.WebApp.commonInitializationFinally(WebApp.java:436)
at com.ibm.ws.webcontainer.webapp.WebAppImpl.initialize(WebAppImpl.java:304)
at com.ibm.ws.webcontainer.webapp.WebGroupImpl.addWebApplication(WebGroupImpl.java:100)
at com.ibm.ws.webcontainer.VirtualHostImpl.addWebApplication(VirtualHostImpl.java:166)
at com.ibm.ws.webcontainer.WSWebContainer.addWebApp(WSWebContainer.java:732)
at com.ibm.ws.webcontainer.WSWebContainer.addWebApplication(WSWebContainer.java:617)
at com.ibm.ws.webcontainer.component.WebContainerImpl.install(WebContainerImpl.java:376)
at com.ibm.ws.webcontainer.component.WebContainerImpl.start(WebContainerImpl.java:668)
at com.ibm.ws.runtime.component.ApplicationMgrImpl.start(ApplicationMgrImpl.java:1127)
at com.ibm.ws.runtime.component.DeployedApplicationImpl.fireDeployedObjectStart(DeployedApplicationImpl.java:1319)
at com.ibm.ws.runtime.component.DeployedModuleImpl.start(DeployedModuleImpl.java:610)
at com.ibm.ws.runtime.component.DeployedApplicationImpl.start(DeployedApplicationImpl.java:944)
at com.ibm.ws.runtime.component.ApplicationMgrImpl.startApplication(ApplicationMgrImpl.java:740)
at com.ibm.ws.runtime.component.ApplicationMgrImpl.start(ApplicationMgrImpl.java:2051)
at com.ibm.ws.runtime.component.CompositionUnitMgrImpl.start(CompositionUnitMgrImpl.java:385)
at com.ibm.ws.runtime.component.CompositionUnitImpl.start(CompositionUnitImpl.java:123)
at com.ibm.ws.runtime.component.CompositionUnitMgrImpl.start(CompositionUnitMgrImpl.java:328)
at com.ibm.ws.runtime.component.CompositionUnitMgrImpl.access$300(CompositionUnitMgrImpl.java:113)
at com.ibm.ws.runtime.component.CompositionUnitMgrImpl$CUInitializer.run(CompositionUnitMgrImpl.java:895)
at com.ibm.wsspi.runtime.component.WsComponentImpl$_AsynchInitializer.run(WsComponentImpl.java:349)
at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1604)
Caused by:
javax.jms.JMSException: CWSIA0067E: An exception was received during the call to the method JmsMsgProducerImpl.sendMessage (#4): com.ibm.ws.sib.processor.exceptions.SIMPLimitExceededException: CWSIP0251E: The destination acmMessageTopic on messaging engine Aveksa-wpBus is not available because the high limit 50,000 for the number of messages for this destination has already been reached..
at com.ibm.ws.sib.api.jms.impl.JmsMsgProducerImpl.sendMessage(JmsMsgProducerImpl.java:1262)
at com.ibm.ws.sib.api.jms.impl.JmsMsgProducerImpl.send(JmsMsgProducerImpl.java:778)
at com.ibm.ws.sib.api.jms.impl.JmsTopicPublisherImpl.publish(JmsTopicPublisherImpl.java:83)
at com.aveksa.server.message.MessagePublisher.publishMessage(MessagePublisher.java:139)
... 35 more
Caused by:
com.ibm.ws.sib.processor.exceptions.SIMPLimitExceededException: CWSIP0251E: The destination acmMessageTopic on messaging engine Aveksa-wpBus is not available because the high limit 50,000 for the number of messages for this destination has already been reached.
at com.ibm.ws.sib.processor.impl.PubSubInputHandler.localPut(PubSubInputHandler.java:1293)
at com.ibm.ws.sib.processor.impl.PubSubInputHandler.internalHandleMessage(PubSubInputHandler.java:1056)
at com.ibm.ws.sib.processor.impl.PubSubInputHandler.handleProducerMessage(PubSubInputHandler.java:989)
at com.ibm.ws.sib.processor.impl.ProducerSessionImpl.send(ProducerSessionImpl.java:599)
at com.ibm.ws.sib.api.jms.impl.JmsMsgProducerImpl.sendMessage(JmsMsgProducerImpl.java:1209)
... 38 more
ERROR (server.startup : 3) [com.aveksa.server.core.Container] Unable to register service HeartbeatService.
com.aveksa.server.runtime.ServerException: Error with Heartbeat provider
at com.aveksa.server.node.HeartbeatServiceProvider.initializeHeartbeatProvider(HeartbeatServiceProvider.java:137)
at com.aveksa.server.node.HeartbeatServiceProvider.initialize(HeartbeatServiceProvider.java:72)
at com.aveksa.server.core.Container.registerService(Container.java:274)
at com.aveksa.server.core.Container.initialize(Container.java:83)
at com.aveksa.server.runtime.AveksaSystem.initialize(AveksaSystem.java:216)
at com.aveksa.init.Startup.init(Startup.java:41)
at com.aveksa.gui.core.ACMFramework.init(ACMFramework.java:74)
at com.aveksa.gui.core.ACMFramework.initInstance(ACMFramework.java:66)
at com.aveksa.init.InitServlet.init(InitServlet.java:42)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.init(ServletWrapper.java:358)
at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.init(ServletWrapperImpl.java:169)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.initialize(ServletWrapper.java:1809)
at com.ibm.wsspi.webcontainer.extension.WebExtensionProcessor.createServletWrapper(WebExtensionProcessor.java:98)
at com.ibm.ws.webcontainer.webapp.WebApp.initializeTargetMappings(WebApp.java:705)
at com.ibm.ws.webcontainer.webapp.WebApp.commonInitializationFinally(WebApp.java:436)
at com.ibm.ws.webcontainer.webapp.WebAppImpl.initialize(WebAppImpl.java:304)
at com.ibm.ws.webcontainer.webapp.WebGroupImpl.addWebApplication(WebGroupImpl.java:100)
at com.ibm.ws.webcontainer.VirtualHostImpl.addWebApplication(VirtualHostImpl.java:166)
at com.ibm.ws.webcontainer.WSWebContainer.addWebApp(WSWebContainer.java:732)
at com.ibm.ws.webcontainer.WSWebContainer.addWebApplication(WSWebContainer.java:617)
at com.ibm.ws.webcontainer.component.WebContainerImpl.install(WebContainerImpl.java:376)
at com.ibm.ws.webcontainer.component.WebContainerImpl.start(WebContainerImpl.java:668)
at com.ibm.ws.runtime.component.ApplicationMgrImpl.start(ApplicationMgrImpl.java:1127)
at com.ibm.ws.runtime.component.DeployedApplicationImpl.fireDeployedObjectStart(DeployedApplicationImpl.java:1319)
at com.ibm.ws.runtime.component.DeployedModuleImpl.start(DeployedModuleImpl.java:610)
at com.ibm.ws.runtime.component.DeployedApplicationImpl.start(DeployedApplicationImpl.java:944)
at com.ibm.ws.runtime.component.ApplicationMgrImpl.startApplication(ApplicationMgrImpl.java:740)
at com.ibm.ws.runtime.component.ApplicationMgrImpl.start(ApplicationMgrImpl.java:2051)
at com.ibm.ws.runtime.component.CompositionUnitMgrImpl.start(CompositionUnitMgrImpl.java:385)
at com.ibm.ws.runtime.component.CompositionUnitImpl.start(CompositionUnitImpl.java:123)
at com.ibm.ws.runtime.component.CompositionUnitMgrImpl.start(CompositionUnitMgrImpl.java:328)
at com.ibm.ws.runtime.component.CompositionUnitMgrImpl.access$300(CompositionUnitMgrImpl.java:113)
at com.ibm.ws.runtime.component.CompositionUnitMgrImpl$CUInitializer.run(CompositionUnitMgrImpl.java:895)
at com.ibm.wsspi.runtime.component.WsComponentImpl$_AsynchInitializer.run(WsComponentImpl.java:349)
at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1604)
Caused by:
com.aveksa.server.message.MessengerServiceException: Failure on publish of Message
at com.aveksa.server.message.MessagePublisher.publishMessage(MessagePublisher.java:143)
at com.aveksa.server.node.HeartbeatServiceProvider.initializeHeartbeatProvider(HeartbeatServiceProvider.java:134)
... 34 more
Caused by:
javax.jms.JMSException: CWSIA0067E: An exception was received during the call to the method JmsMsgProducerImpl.sendMessage (#4): com.ibm.ws.sib.processor.exceptions.SIMPLimitExceededException: CWSIP0251E: The destination acmMessageTopic on messaging engine Aveksa-wpBus is not available because the high limit 50,000 for the number of messages for this destination has already been reached..
at com.ibm.ws.sib.api.jms.impl.JmsMsgProducerImpl.sendMessage(JmsMsgProducerImpl.java:1262)
at com.ibm.ws.sib.api.jms.impl.JmsMsgProducerImpl.send(JmsMsgProducerImpl.java:778)
at com.ibm.ws.sib.api.jms.impl.JmsTopicPublisherImpl.publish(JmsTopicPublisherImpl.java:83)
at com.aveksa.server.message.MessagePublisher.publishMessage(MessagePublisher.java:139)
... 35 more
Caused by:
com.ibm.ws.sib.processor.exceptions.SIMPLimitExceededException: CWSIP0251E: The destination acmMessageTopic on messaging engine Aveksa-wpBus is not available because the high limit 50,000 for the number of messages for this destination has already been reached.
at com.ibm.ws.sib.processor.impl.PubSubInputHandler.localPut(PubSubInputHandler.java:1293)
at com.ibm.ws.sib.processor.impl.PubSubInputHandler.internalHandleMessage(PubSubInputHandler.java:1056)
at com.ibm.ws.sib.processor.impl.PubSubInputHandler.handleProducerMessage(PubSubInputHandler.java:989)
at com.ibm.ws.sib.processor.impl.ProducerSessionImpl.send(ProducerSessionImpl.java:599)
at com.ibm.ws.sib.api.jms.impl.JmsMsgProducerImpl.sendMessage(JmsMsgProducerImpl.java:1209)
... 38 more
INFO (server.startup : 3) [com.aveksa.server.runtime.AveksaSystem] ******************** Waiting For Local Agent ********************
INFO (server.startup : 3) [com.aveksa.server.runtime.AveksaSystem] ******************** Agent started ********************
INFO (server.startup : 3) [com.aveksa.server.runtime.AveksaSystem] ******************** Starting Execution Context Workers ********************
INFO (server.startup : 3) [com.aveksa.server.runtime.AveksaSystem] ******************** Aveksa System Initialization End ********************
FATAL (server.startup : 3) [com.aveksa.server.runtime.AveksaSystem]
****************************************
Initialization has failed!
Unable to register service HeartbeatService. com.aveksa.server.runtime.ServerException: Error with Heartbeat provider
****************************************
The following errors are also found earlier in the log:
ERROR (Exec Context Consumer#0) [com.aveksa.server.message.MessagePublisher] Failure on publish of Message: AcmSystemMessage{messageType=EXECUTION_RESULT, message='Completed', action='null', description='null', origin='Aveksa', custom_data=1731246}
ERROR (Exec Context Consumer#0) [com.aveksa.server.message.MessagePublisher] Exception: javax.jms.JMSException: CWSIA0067E: An exception was received during the call to the method JmsMsgProducerImpl.sendMessage (#4): com.ibm.ws.sib.processor.exceptions.SIMPLimitExceededException: CWSIP0251E: The destination acmMessageTopic on messaging engine Aveksa-wpBus is not available because the high limit 50,000 for the number of messages for this destination has already been reached..
06/19/2015 06:25:01.701 ERROR (Exec Context Consumer#0) [com.aveksa.server.xfw.ExecutionWorkerThread] run
com.aveksa.server.message.MessengerServiceException: Failure on publish of Message
at com.aveksa.server.message.MessagePublisher.publishMessage(MessagePublisher.java:143)
at com.aveksa.server.xfw.ExecutionWorkerThread.runContext(ExecutionWorkerThread.java:94)
at com.aveksa.server.xfw.ExecutionWorkerThread.run(ExecutionWorkerThread.java:53)
at java.lang.Thread.run(Thread.java:736)
Caused by:
javax.jms.JMSException: CWSIA0067E: An exception was received during the call to the method JmsMsgProducerImpl.sendMessage (#4): com.ibm.ws.sib.processor.exceptions.SIMPLimitExceededException: CWSIP0251E: The destination acmMessageTopic on messaging engine Aveksa-wpBus is not available because the high limit 50,000 for the number of messages for this destination has already been reached..
at com.ibm.ws.sib.api.jms.impl.JmsMsgProducerImpl.sendMessage(JmsMsgProducerImpl.java:1262)
at com.ibm.ws.sib.api.jms.impl.JmsMsgProducerImpl.send(JmsMsgProducerImpl.java:778)
at com.ibm.ws.sib.api.jms.impl.JmsTopicPublisherImpl.publish(JmsTopicPublisherImpl.java:83)
at com.aveksa.server.message.MessagePublisher.publishMessage(MessagePublisher.java:139)
... 3 more
Caused by:
com.ibm.ws.sib.processor.exceptions.SIMPLimitExceededException: CWSIP0251E: The destination acmMessageTopic on messaging engine Aveksa-wpBus is not available because the high limit 50,000 for the number of messages for this destination has already been reached.
at com.ibm.ws.sib.processor.impl.PubSubInputHandler.localPut(PubSubInputHandler.java:1293)
at com.ibm.ws.sib.processor.impl.PubSubInputHandler.internalHandleMessage(PubSubInputHandler.java:1056)
at com.ibm.ws.sib.processor.impl.PubSubInputHandler.handleProducerMessage(PubSubInputHandler.java:989)
at com.ibm.ws.sib.processor.impl.ProducerSessionImpl.send(ProducerSessionImpl.java:599)
at com.ibm.ws.sib.api.jms.impl.JmsMsgProducerImpl.sendMessage(JmsMsgProducerImpl.java:1209)
... 6 more
Cause
Resolution
Workaround
If using data store, clean up the JMS queue and restart the application.
Please contact IBM support for helping performing the steps above.
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