Local Entitlements do not show in the Total Entitlement column under Directories/Applications in RSA Identity Governance & Lifecycle
Originally Published: 2020-05-24
Last Modified: 2023-10-06
Article Number
000044660
Applies To
RSA Product Set: RSA Identity Governance & Lifecycle
RSA Version/Condition: 7.1.1, 7.2.0
 
Issue
Entitlements added to a Local Directory or Application are not reflected in the Directory/Application Total Entitlements column under Resources > Directories/Applications > Total Entitlements column.


EXAMPLE
 
In the example, below an Application called Local Application has two local entitlements: ENT_LOCAL:TEST and ENT_LOCAL:TEST2. 
 
User-added image
 
Note the Total Entitlements value displays as null under the Resources > Applications > Local Application > Total Entitlements column. The value should be 2. This is true regardless of the number of Local Entitlements added to the Directory/Application.
 
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Cause
This is a known issue reported in engineering ticket ACM-103676.
 
Resolution
This issue is being investigated by the Engineering team in order to provide a permanent resolution in a future release.
 
Workaround
Currently there is no known workaround for this issue.
 

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