Managing the Web-Tier Service
Managing the Web-Tier Service
The bootstrapper server and web-tier services start and run automatically when you install a web tier. You must start them manually after promoting a replica instance.
The bootstrapper must be running to report web-tier status and to push updates to the web tier. Web-tier services must be running to support web-tier functions such as Self-Service, risk-based authentication (RBA), and dynamic seed provisioning. You can stop, start, and re-start the bootstrapper and web-tier services manually, for example, if you want to stop the web-tier server to migrate to another machine.
For instructions, see the following procedures:
Related Articles
Generate a Web-Tier Deployment Package Number of Views How to check/restart the Webtier services deployed on a Linux machine Number of Views AM8 web tier shows as offline but Web tier services are running Number of Views Manage the RSA Web-Tier Bootstrapper Server on Linux Number of Views Web Tier status offline/Reinstall status changes to pending connection for RSA Authentication Manager 8.4 Number of Views
Trending Articles
Troubleshooting RSA SecurID Access Identity Router to RSA Authentication Manager test connection failures RSA SecurID Software Token 5.0.2 Downloads for Microsoft Windows RSA Authentication Manager 8.9 Release Notes (January 2026) Quick Setup Guide - Passwordless Authentication in Windows MFA Agent for Active Directory RSA Authentication Manager 8.8 Setup and Configuration Guide
Don't see what you're looking for?
