Managing the Web-Tier Service
Last Modified: 2026-08-25
Managing the Web-Tier Service
The bootstrapper server and web-tier services start and run automatically when you install a web tier. You must start them manually after promoting a replica instance.
The bootstrapper must be running to report web-tier status and to push updates to the web tier. Web-tier services must be running to support web-tier functions such as Self-Service, risk-based authentication (RBA), and dynamic seed provisioning. You can stop, start, and re-start the bootstrapper and web-tier services manually, for example, if you want to stop the web-tier server to migrate to another machine.
For instructions, see the following procedures:
Related Articles
AM8 web tier shows as offline but Web tier services are running 571Number of Views Web Tier Shows "Online, Reinstall Required" After Reinstalling RSA Authentication Manager 8.x Web-Tier Package 2.01KNumber of Views How to check/restart the Webtier services deployed on a Linux machine 193Number of Views Token Policy 111Number of Views Web tier install failure due to hostname mismatch with the web tier package for Windows generated for in RSA Authenticatio… 518Number of Views
Trending Articles
How to manipulate imported RSA SecurID Software Token(s) on an iPhone or iPad device Manual synchronization introduced in RSA Authentication Manager 8.2 Service Pack 1 patch 6 Quick Setup Guide - Passwordless Authentication in Windows MFA Agent for Active Directory How to verify NTP server synchronization is not working in RSA Authentication Manager 8.x RSA Governance & Lifecycle 8.0.0 Installation Guide
Don't see what you're looking for?