"NoClassDefFoundError" error when attempting to run RSA Authentication Manager Bulk Administration (AMBA)

4 years ago

Originally Published: 2017-01-27

Article Number

000040151

Applies To

RSA Product Set: SecurID
RSA Product/Service Type: Authentication Manager Bulk Administration (AMBA)
RSA Version/Condition: 1.5 or later

Issue

When attempting to run an AMBA command, it generates the following stack trace on the command line interface:

Exception in thread "main" java.lang.NoClassDefFoundError: com/rsa/command/CommandException
at java.lang.Class.getDeclaredMethods0(Native Method)
at java.lang.Class.privateGetDeclaredMethods(Class.java:2625)
at java.lang.Class.getMethod0(Class.java:2866)
at java.lang.Class.getMethod(Class.java:1676)
at sun.launcher.LauncherHelper.getMainMethod(LauncherHelper.java:494)
at sun.launcher.LauncherHelper.checkAndLoadMain(LauncherHelper.java:486)
Caused by: java.lang.ClassNotFoundException: com.rsa.command.CommandException
at java.net.URLClassLoader$1.run(URLClassLoader.java:366)
at java.net.URLClassLoader$1.run(URLClassLoader.java:355)
at java.security.AccessController.doPrivileged(Native Method)
at java.net.URLClassLoader.findClass(URLClassLoader.java:354)
at java.lang.ClassLoader.loadClass(ClassLoader.java:425)
at java.lang.ClassLoader.loadClass(ClassLoader.java:358)
... 6 more

Cause

The AMBulkadmin.jar file is incorrectly located in /opt/rsa/am/utils, rather than in /opt/rsa/am/utils/lib, as required.

Resolution

To resolve the issue, simply move the AMBulkAdmin.jar file to ../utils/lib.

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