RSA Access Manager 5.0 Apache 2.4 Agent Returns error "Unknown Authz provider: valid-user" on start up
Originally Published: 2016-10-31
Article Number
Applies To
RSA Product/Service Type: Web Agent Apache
RSA Version/Condition: 5.0 All
Platform: Apache 2.4
Issue
Cause
New with the release of Apache 2.4 is a dependency to load the mod_authz_user.so Module when specifying Require valid-user.
If the module is commented out, Apache returns "Unknown Authz provider: valid-user" on startup.
Entries from ct-httpd.conf file
<Directory "/opt/rsa-axm/agent-50-apache/htdocs/">
AuthType Basic
Require valid-user
AuthName CT
Order allow,deny
Allow from all
</Directory>
<Location />
AuthType Basic
Require valid-user
AuthName CT
</Location>
Resolution
Some customer choose to comment out modules that they are not using.
Un-comment the module so it will load and Apache will start normally.
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