RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.1.1
Platform: Linux
Authentication Manager 8.1 SP1 Web Tier installation fails with:
Prerequisites Check Unsucessful
Unsuccessful: The system prerequisites are not met.
The installer has detected that the system does not meet the prereqisites for installation. Resolve
each message shown in the details section, and then click Next. To ignore the message and proceed
with the installation, select Ignore and Continue.
"The TCP port 7030 cannot be bound for an unknown reason"
"The TCP port 7036 cannot be bound for an unknown reason"
"The TCP port 443 cannot be bound for an unknown reason"
Ignore and Continue
Name resolution is incorrect, so the ports used in Web Tier, 443, 7030 and 7036 cannot be bound to the wrong server that is returned from the incorrect name resolution.
Fix name resolution, either in DNS Domain Name Services or in the local /etc/hosts file
This appears to be caused by the correct server name being bound to the wrong IP address in the local Web Tier ../etc/hosts file
edit ../etc/hosts
Originally seen in single case, 00494056 back in May 2014 and case 00633636 notes that the code you can see these messages are from PortBinding Exception, and this class belongs to install prep package.
private void handlePortBindingExceptions(IOException e, Integer currentPortToCheck, String portType)
{
if (e.getMessage().contains("Permission denied")) {
this.failureMessages.add("The " + portType + " port " + currentPortToCheck + " cannot be bound because you do not have permission.");
} else if (e.getMessage().contains("Address already in use")) {
this.failureMessages.add("The " + portType + " port " + currentPortToCheck + " cannot be bound because it is already in use.");
} else {
this.failureMessages.add("The " + portType + " port " + currentPortToCheck + " cannot be bound for an unknown reason.");
}
}Related Articles
RSA Via Lifecycle and Governance Identity Collection fails during reconciling of deleted accounts with EC[1400] [unknown e… 91Number of Views RSA Access Manager 5.0 Apache 2.4 Agent Returns error "Unknown Authz provider: valid-user" on start up 12Number of Views "Unknown action field" failure while running AMBA Actions 27Number of Views Error "Reason: Invalid credential" when attempting to configure RSA Via Access Identity Source 53Number of Views Provide rules to log more granular challenge reason 14Number of Views
Trending Articles
Troubleshooting RSA SecurID Access Identity Router to RSA Authentication Manager test connection failures RSA SecurID Software Token 5.0.2 Downloads for Microsoft Windows RSA Authentication Manager 8.9 Release Notes (January 2026) Quick Setup Guide - Passwordless Authentication in Windows MFA Agent for Active Directory RSA Authentication Manager 8.8 Setup and Configuration Guide