RSA Authentication Manager 8.2 SP1 SDK SOAP connect fails due to ClassNotFoundException for RemoteAuthenticatorTestConnectionCommand
Originally Published: 2018-01-25
Article Number
Applies To
RSA Product/Service Type: Authentication Manager SDK
RSA Version/Condition: 8.2 SP1
Issue
Connection conn = ConnectionFactory.getConnection("SOAPCommandTargetBasicAuth");
ClientSession session = conn.connect(username, password);
ClientSession session = conn.connect(username, password);
When the connect() method is called, the following exception is thrown:
ERROR org.apache.axis.deployment.wsdd.WSDDDeployment - Unable to deploy typemapping: {http://command.internal.access.integration.authmgr.rsa.com}RemoteAuthenticatorTestConnectionCommand java.lang.ClassNotFoundException: com.rsa.authmgr.integration.access.internal.command.RemoteAuthenticatorTestConnectionCommand
at org.apache.catalina.loader.WebappClassLoader.loadClass(WebappClassLoader.java:1711)
at org.apache.catalina.loader.WebappClassLoader.loadClass(WebappClassLoader.java:1556)
at org.apache.axis.utils.ClassUtils$2.run(ClassUtils.java:187)
at java.security.AccessController.doPrivileged(Native Method)
at org.apache.axis.utils.ClassUtils.loadClass(ClassUtils.java:160)
at org.apache.axis.utils.ClassUtils.forName(ClassUtils.java:100)
at org.apache.axis.deployment.wsdd.WSDDTypeMapping.getLanguageSpecificType(WSDDTypeMapping.java:183)
at org.apache.axis.deployment.wsdd.WSDDDeployment.deployMapping(WSDDDeployment.java:286)
at org.apache.axis.deployment.wsdd.WSDDDeployment.getTypeMappingRegistry(WSDDDeployment.java:462)
at org.apache.axis.configuration.FileProvider.getTypeMappingRegistry(FileProvider.java:262)
at org.apache.axis.AxisEngine.getTypeMappingRegistry(AxisEngine.java:348)
at org.apache.axis.MessageContext.getTypeMappingRegistry(MessageContext.java:413)
at org.apache.axis.encoding.SerializationContext.getTypeMapping(SerializationContext.java:390)
at org.apache.axis.encoding.SerializationContext.getQNameForClass(SerializationContext.java:602)
at org.apache.axis.encoding.SerializationContext.isPrimitive(SerializationContext.java:650)
at org.apache.axis.encoding.SerializationContext.serialize(SerializationContext.java:901)
at org.apache.axis.encoding.SerializationContext.serialize(SerializationContext.java:801)
at org.apache.axis.message.RPCParam.serialize(RPCParam.java:208)
at org.apache.axis.message.RPCElement.outputImpl(RPCElement.java:433)
at org.apache.axis.message.MessageElement.output(MessageElement.java:1208)
at org.apache.axis.message.SOAPBody.outputImpl(SOAPBody.java:139)
at org.apache.axis.message.SOAPEnvelope.outputImpl(SOAPEnvelope.java:478)
at org.apache.axis.message.MessageElement.output(MessageElement.java:1208)
at org.apache.axis.SOAPPart.writeTo(SOAPPart.java:315)
at org.apache.axis.SOAPPart.writeTo(SOAPPart.java:269)
at org.apache.axis.SOAPPart.saveChanges(SOAPPart.java:530)
at org.apache.axis.SOAPPart.getContentLength(SOAPPart.java:229)
at org.apache.axis.Message.getContentLength(Message.java:510)
at org.apache.axis.transport.http.HTTPSender.writeToSocket(HTTPSender.java:371)
at org.apache.axis.transport.http.HTTPSender.invoke(HTTPSender.java:138)
at org.apache.axis.strategies.InvocationStrategy.visit(InvocationStrategy.java:32)
at org.apache.axis.SimpleChain.doVisiting(SimpleChain.java:118)
at org.apache.axis.SimpleChain.invoke(SimpleChain.java:83)
at org.apache.axis.client.AxisClient.invoke(AxisClient.java:165)
at org.apache.axis.client.Call.invokeEngine(Call.java:2784) at org.apache.axis.client.Call.invoke(Call.java:2767) at org.apache.axis.client.Call.invoke(Call.java:2443) at org.apache.axis.client.Call.invoke(Call.java:2366)
at org.apache.axis.client.Call.invoke(Call.java:1812)
at com.rsa.webservice.SOAPCommandTarget.remoteMethod(SOAPCommandTarget.java:170)
at com.rsa.webservice.SOAPCommandTarget.executeCommand(SOAPCommandTarget.java:138)
at com.rsa.command.DelegatingCommandTarget.executeCommand(DelegatingCommandTarget.java:66)
at com.rsa.command.TargetableCommand.execute(TargetableCommand.java:297)
at com.rsa.authn.LoginCommand.execute(LoginCommand.java:611)
at com.rsa.authn.AuthenticatedTargetImpl.login(AuthenticatedTargetImpl.java:158)
at com.rsa.command.ConnectionFactory$ConnectionImpl.connect(ConnectionFactory.java:758)
at com.rsa.command.ConnectionFactory$ConnectionImpl.connect(ConnectionFactory.java:740)
at org.apache.catalina.loader.WebappClassLoader.loadClass(WebappClassLoader.java:1711)
at org.apache.catalina.loader.WebappClassLoader.loadClass(WebappClassLoader.java:1556)
at org.apache.axis.utils.ClassUtils$2.run(ClassUtils.java:187)
at java.security.AccessController.doPrivileged(Native Method)
at org.apache.axis.utils.ClassUtils.loadClass(ClassUtils.java:160)
at org.apache.axis.utils.ClassUtils.forName(ClassUtils.java:100)
at org.apache.axis.deployment.wsdd.WSDDTypeMapping.getLanguageSpecificType(WSDDTypeMapping.java:183)
at org.apache.axis.deployment.wsdd.WSDDDeployment.deployMapping(WSDDDeployment.java:286)
at org.apache.axis.deployment.wsdd.WSDDDeployment.getTypeMappingRegistry(WSDDDeployment.java:462)
at org.apache.axis.configuration.FileProvider.getTypeMappingRegistry(FileProvider.java:262)
at org.apache.axis.AxisEngine.getTypeMappingRegistry(AxisEngine.java:348)
at org.apache.axis.MessageContext.getTypeMappingRegistry(MessageContext.java:413)
at org.apache.axis.encoding.SerializationContext.getTypeMapping(SerializationContext.java:390)
at org.apache.axis.encoding.SerializationContext.getQNameForClass(SerializationContext.java:602)
at org.apache.axis.encoding.SerializationContext.isPrimitive(SerializationContext.java:650)
at org.apache.axis.encoding.SerializationContext.serialize(SerializationContext.java:901)
at org.apache.axis.encoding.SerializationContext.serialize(SerializationContext.java:801)
at org.apache.axis.message.RPCParam.serialize(RPCParam.java:208)
at org.apache.axis.message.RPCElement.outputImpl(RPCElement.java:433)
at org.apache.axis.message.MessageElement.output(MessageElement.java:1208)
at org.apache.axis.message.SOAPBody.outputImpl(SOAPBody.java:139)
at org.apache.axis.message.SOAPEnvelope.outputImpl(SOAPEnvelope.java:478)
at org.apache.axis.message.MessageElement.output(MessageElement.java:1208)
at org.apache.axis.SOAPPart.writeTo(SOAPPart.java:315)
at org.apache.axis.SOAPPart.writeTo(SOAPPart.java:269)
at org.apache.axis.SOAPPart.saveChanges(SOAPPart.java:530)
at org.apache.axis.SOAPPart.getContentLength(SOAPPart.java:229)
at org.apache.axis.Message.getContentLength(Message.java:510)
at org.apache.axis.transport.http.HTTPSender.writeToSocket(HTTPSender.java:371)
at org.apache.axis.transport.http.HTTPSender.invoke(HTTPSender.java:138)
at org.apache.axis.strategies.InvocationStrategy.visit(InvocationStrategy.java:32)
at org.apache.axis.SimpleChain.doVisiting(SimpleChain.java:118)
at org.apache.axis.SimpleChain.invoke(SimpleChain.java:83)
at org.apache.axis.client.AxisClient.invoke(AxisClient.java:165)
at org.apache.axis.client.Call.invokeEngine(Call.java:2784) at org.apache.axis.client.Call.invoke(Call.java:2767) at org.apache.axis.client.Call.invoke(Call.java:2443) at org.apache.axis.client.Call.invoke(Call.java:2366)
at org.apache.axis.client.Call.invoke(Call.java:1812)
at com.rsa.webservice.SOAPCommandTarget.remoteMethod(SOAPCommandTarget.java:170)
at com.rsa.webservice.SOAPCommandTarget.executeCommand(SOAPCommandTarget.java:138)
at com.rsa.command.DelegatingCommandTarget.executeCommand(DelegatingCommandTarget.java:66)
at com.rsa.command.TargetableCommand.execute(TargetableCommand.java:297)
at com.rsa.authn.LoginCommand.execute(LoginCommand.java:611)
at com.rsa.authn.AuthenticatedTargetImpl.login(AuthenticatedTargetImpl.java:158)
at com.rsa.command.ConnectionFactory$ConnectionImpl.connect(ConnectionFactory.java:758)
at com.rsa.command.ConnectionFactory$ConnectionImpl.connect(ConnectionFactory.java:740)
Cause
The issue is caused by a defect in the RSA Authentication Manager 8.2 SP1 SDK.
Resolution
Notes
Instructions to establish a SOAP connection are in the RSA Authentication Manager 8.2 Service Pack 1 Developer's Guide.
The Developer's Guide is available in the Authentication Manager Extras package (rsa-am-extras-8.2.1.0.0.zip) in folder \am-extras-8.2.1.0.0\Developer Guide. See the section on Advanced Usage > SOAP Connections.
Review 000065842 - How to download RSA Authentication Manager 8.x full kits and service packs from RSA Community for information on how to download the Authentication Manager Extras package.
A java.lang.ClassNotFoundException message indicates that a required class file does not exist in the Java CLASSPATH. The general format of the exception text for this type of error is:
java.lang.ClassNotFoundException: <class-name>
where, <class-name> is the name of a Java class.
If you are getting a java.lang.ClassNotFoundException but the class name in the exception text is not com.rsa.authmgr.integration.access.internal.command.RemoteAuthenticatorTestConnectionCommand, then this knowledge base article and hot fix do not apply. In that situation, search for any other RSA knowledge article that may apply for a ClassNotFoundException message with the class name you are seeing. If none is found, you most likely have a configuration problem with your CLASSPATH and libraries. Check that all required libraries are available in the CLASSPATH, check that they are accessible by your program (e. g., file permissions) and check that the configured Java CLASSPATH points to the right directories/folders.
Related Articles
How to disable weak or non-FIPS compliant Ciphers in Authentication Manager v.8.8 or Identity Router v. 12.24.0.x.x Number of Views How to verify TLS v.1.2 is configured correctly in RSA Authentication Manager 8.x Number of Views Network Configuration Loss in SUSE Linux During RSA Authentication Manager 8.x Live Migration on Hyper-V Number of Views What is 'AFX fulfillment state V' that is sometimes seen in the AFX log in RSA Identity Governance & Lifecycle? Number of Views How to enable verbose / debug logging on Authentication Manager, AM Web Tier v. 8.x Number of Views
Trending Articles
RSA Authentication Manager 8.9 Setup and Configuration Guide How to 'Trust' the RSA Authentication Manager Security Console Self-Signed Root CA certificate and prevent Cert warnings. RSA Authentication Manager 8.9 Release Notes (January 2026) Configure RSA Authentication Manager as a Secure Proxy Server for Cloud Access Service RSA Authentication Manager Upgrade Process
Don't see what you're looking for?
