RSA Identity Governance and Lifecycle user account table control type in the request form does not list all accounts when multiple users are selected
3 years ago
Originally Published: 2017-07-19
Article Number
000040736
Applies To
RSA Product Set: RSA Identity Governance and Lifecycle
RSA Version/Condition: 7.0.0
 
Issue
The User Account Table Control Type in a Request Form displays only one user account from the many selected users in the form.

Even if two or more users are selected in the form's user selection page, the user account table control type displays only one user account.
  1. The request form is shown here. You can see the changes apply to multiply users.
User-added image
  1. The screen shot below shows the configuration details for acc_select field.
User-added image
  1. Run the form and select two users.  Here Brian Cleary and Pam Cyr are selected. Note only one account displays for Brian Cleary.
User-added image
 
User-added image
  1. No account is displaying for Pam Cyr:
User-added image
 
The expected behavior is that accounts for all the selected users will be displayed.
Cause
This is a bug where the form control only supports one user.
Resolution
This is fixed in 7.0.0 P02 and 7.0.1. Deploy the patch or upgrade to 7.0.1 to have this issue fixed.
Don't see what you're looking for?