RSA Identity Governance and Lifecycle user account table control type in the request form does not list all accounts when multiple users are selected
Originally Published: 2017-07-19
Last Modified: 2023-09-25
Article Number
Applies To
RSA Version/Condition: 7.0.0
Issue
Even if two or more users are selected in the form's user selection page, the user account table control type displays only one user account.
- The request form is shown here. You can see the changes apply to multiply users.
- The screen shot below shows the configuration details for acc_select field.
- Run the form and select two users. Here Brian Cleary and Pam Cyr are selected. Note only one account displays for Brian Cleary.
- No account is displaying for Pam Cyr:
The expected behavior is that accounts for all the selected users will be displayed.
Cause
Resolution
Related Articles
RSA Identity Governance and Lifecycle - Can you map an account to a specific user through Web Services 38Number of Views Disable an RSA Authentication Manager user account using the Administration API 50Number of Views How to remove the Edit Users button from Account Review Results in RSA Identity Governance & Lifecycle 61Number of Views RSA Governance & Lifecycle Recipes: Risk Analytics Dashboard 46Number of Views WebService createChangeRequest command "Remove account to group" does not populate the user information in request tab in … 37Number of Views
Trending Articles
RSA Authentication Manager 8.9 Patches and Hotfixes Readme RSA Authentication Manager 8.9 Setup and Configuration Guide RSA Authentication Manager 8.9 Release Notes (January 2026) RSA MFA Agent 2.5 for Microsoft Windows Installation and Administration Guide How to manipulate imported RSA SecurID Software Token(s) on an iPhone or iPad device
Don't see what you're looking for?