RSA Web Tier installation on a Linux server fails with error unable to find SMBIOS
Originally Published: 2020-09-18
Last Modified: 2022-06-20
Article Number
Applies To
| RSA Product Set: SecurID RSA Product/Service Type: Authentication Manager WebTier RSA Version/Condition: 8.x |
Issue
WARN: Bootstrap secret OC_ADMIN_NAME not available, temporary falling back on dev secrets
163812 2020-04-03 08:55:26,088 WARN: Bootstrap secret OC_ADMIN_PASSWORD not available, temporary falling back on dev secrets
163819 2020-04-03 08:55:26,095 INFO: Running setupSystemtoolsBinaries()
163827 2020-04-03 08:55:26,103 INFO: Populating a new systemfields.properties
[mkdir] Created dir: /opt/RSASecurity/RSAAuthenticationManagerWebtier/utils/etc
163828 2020-04-03 08:55:26,104 WARN: Bootstrap secret OC_ADMIN_NAME not available, temporary falling back on dev secrets
163828 2020-04-03 08:55:26,104 WARN: Bootstrap secret OC_ADMIN_PASSWORD not available, temporary falling back on dev secrets
Java HotSpot(TM) 64-Bit Server VM warning: You have loaded library /opt/RSASecurity/RSAAuthenticationManagerWebtier/webtierBootstrapper/utils/lib/linux-x86_64/libsystemtools.so which might have disabled stack guard. The VM will try to fix the stack guard now.
It is highly recommended that you fix the library with 'execstack -c <libfile>', or link it with '-z noexecstack'.
Unable to find SMBIOS
Exception in thread "main" com.rsa.ims.security.keymanager.sys.SystemValuesMissingException: getSSVS error: Resource temporarily unavailable
at com.rsa.ims.security.lockbox.crypto.SystemTools.getSSVSEx(Native Method)
at com.rsa.ims.security.lockbox.crypto.h.a(h.java:94)
at com.rsa.ims.security.lockbox.crypto.j.a(j.java:10)
at com.rsa.ims.security.lockbox.crypto.j.d(j.java:15)
at com.rsa.ims.security.lockbox.crypto.h.b(h.java:89)
at com.rsa.ims.security.lockbox.crypto.h.b(h.java:12)
at com.rsa.ims.security.lockbox.b.a(b.java:349)
at com.rsa.ims.security.lockbox.b.saveFields(b.java:171)
at com.rsa.ims.security.lockbox.b.saveFields(b.java:160)
at com.rsa.ims.security.keymanager.sys.FieldsManager$saveFields$0.call(Unknown Source)
at Secrets.populateSecretsFromMap(Secrets.groovy:182)
at Secrets.this$dist$invoke$3(Secrets.groovy)
at Secrets$1.methodMissing(Secrets.groovy)
at WebtierBootstrapper.createSecrets(WebtierBootstrapper.groovy:284)
at WebtierBootstrapper$createSecrets$3.callCurrent(Unknown Source)
at WebtierBootstrapper.createBootstrapper(WebtierBootstrapper.groovy:95)
at WebtierBootstrapper$createBootstrapper$0.callCurrent(Unknown Source)
at WebtierBootstrapper.installAll(WebtierBootstrapper.groovy:40)
at com.rsa.plugins.install.GroovyInstallEngine.invokeScript(GroovyInstallEngine.groovy:68)
at com.rsa.plugins.install.GroovyInstallEngine$_runTask_closure2.doCall(GroovyInstallEngine.groovy:57)
at com.rsa.plugins.install.GroovyInstallEngine.runTask(GroovyInstallEngine.groovy:56)
at com.rsa.plugins.install.GroovyInstallEngine$_runTasks_closure3.doCall(GroovyInstallEngine.groovy:106)
at com.rsa.plugins.install.GroovyInstallEngine.runTasks(GroovyInstallEngine.groovy:105)
at com.rsa.plugins.install.GroovyInstallEngine$runTasks.call(Unknown Source)
at com.rsa.plugins.install.CommandLineInstallEngine.main(CommandLineInstallEngine.groovy:40)
Configuration step WebtierBootstrapper:installAll [FAILED]
Cause
Resolution
- Deploy a new Virtual Machine.
- From Edit Settings > VM Options > Boot Options set the Firmware Type to be BIOS.
- Install the Webtier software after finishing the Linux server deployment and it will be completed successfully.
Notes
- Note that The System Management BIOS (SMBIOS) is required as mentioned in the RSA Authentication Manager Web Tier Getting Started.
- Also, check the compatibility between the Webtier version and the Linux server version that you are installing the Webtier software on.
Related Articles
VMware Quick Setup fails at Configuring Appliance with the error Unable to find SMBIOS for RSA Authentication Manager 8.4 339Number of Views Reporting Engine service is not running due to reportstatusmanager.h2.db corrupt 18Number of Views System attempted to find user “SYSTEM” across identity sources error occurs in RSA Authentication Manager 8.x 304Number of Views Generating an Identity Source User Dependency Report for Authentication Manager 8.6 and above 531Number of Views How to use Microsoft Windows Powershell to find the checksum values of RSA Authentication Manager files 177Number of Views
Trending Articles
How to Change the Token Lifetime Extension Window in Authentication Manager Using rsautil RSA Authentication Manager 8.9 Patches and Hotfixes Readme RSA MFA Agent 2.5 for Microsoft Windows Installation and Administration Guide Troubleshooting RSA MFA Agent for Microsoft Windows RSA SecurID Software Token for Microsoft Windows shows blank screen when asked to select a device where the token will be …
Don't see what you're looking for?