Random Rules are failing in RSA Governance & Lifecycle
Last Modified: 2023-10-06
Article Number
Applies To
This is a known issue in the following versions.
- RSA Governance & Lifecycle 7.5.0 P09
- SecurID Governance & Lifecycle 7.5.2 P04, P05, P06
Issue
Rule processing is failing for random rules after upgrading to one of the affected versions.
The following log message is observed in aveksaServer.log,
03/17/2023 17:49:09.688 INFO (Exec Task Consumer#0 - Sequence) [com.aveksa.server.xfw.RuleExecutionExecutor] Source Run status : Failed. Failing the RunId : 15308
Cause
This issue occurs when the value of the RuleId incidentally matches the value for Data RunId of a previous collection where the status is failed, Aborted or UserCancel.
Resolution
- RSA Governance & Lifecycle 7.5.2 P08
Workaround
If you are unable to patch to a version where this is resolved contact RSA Customer Support and quote this article number.
The following query can be used to confirm you are susceptible to this issue. Any value indicates potential problem.
select * from avuser.t_av_rules r inner join avuser.t_data_runs run on r.id = run.id where run.status in ('Aborted', 'Failed','UserCancel') and is_deleted ='FALSE';
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