Schedule User Sync
User synchronization is run every 5 min (300 seconds) by default. You can specify a custom frequency at which to run a scheduled user sync. The interval must be at least 5 minutes or more. You can run the user sync at any time manually.
Procedure
Using SSH, log on to the primary instance. For more information, see Log On to the Appliance Operating System with SSH.
To change the directory, type cd /opt/rsa/am/utils and then press ENTER.
Type the following command and then press ENTER.
./rsautil store -a update_config auth_manager.cas.user.sync.interval.time "<custom_interval_in_seconds>" -o <ocadmin> -p <ocadminpassword> <am_hostname>
For example: ./rsautil store -a update_config auth_manager.cas.user.sync.interval.time "600" -o admin -p password$ am.rsa.com
Related Articles
Disable User Sync 18Number of Views Attempted to read or write protected memory. This is often an indication that other memory is corrupt. 16Number of Views Microsoft Office 365 - Configure Active Directory Sync - RSA Ready SecurID Access Implementation Guide 43Number of Views Search Users Based on Risk-Based Authentication Settings 2Number of Views User Synchronization 79Number of Views
Trending Articles
Quick Setup Guide - Passwordless Authentication in Windows MFA Agent for Active Directory RSA Authentication Manager 8.9 Release Notes (January 2026) How to factory reset an RSA Authentication Manager 8.x hardware appliance without a factory reset button from the Operatio… Deploying RSA Authenticator 6.2.2 for Windows Using DISM Artifacts to gather in RSA Identity Governance & Lifecycle