Schedule User Sync
User synchronization is run every 5 min (300 seconds) by default. You can specify a custom frequency at which to run a scheduled user sync. The interval must be at least 5 minutes or more. You can run the user sync at any time manually.
Procedure
Using SSH, log on to the primary instance. For more information, see Log On to the Appliance Operating System with SSH.
To change the directory, type cd /opt/rsa/am/utils and then press ENTER.
Type the following command and then press ENTER.
./rsautil store -a update_config auth_manager.cas.user.sync.interval.time "<custom_interval_in_seconds>" -o <ocadmin> -p <ocadminpassword> <am_hostname>
For example: ./rsautil store -a update_config auth_manager.cas.user.sync.interval.time "600" -o admin -p password$ am.rsa.com
Related Articles
Microsoft Office 365 - Configure Active Directory Sync - RSA Ready SecurID Access Implementation Guide Number of Views Disable User Sync Number of Views Search Users Based on Risk-Based Authentication Settings Number of Views Attempted to read or write protected memory. This is often an indication that other memory is corrupt. Number of Views User Synchronization Number of Views
Trending Articles
RSA Authentication Manager 8.9 Release Notes (January 2026) RSA MFA Agent 2.3.6 for Microsoft Windows Installation and Administration Guide RSA-2026-07: RSA Authentication Manager Security Update for Third-Party Component Vulnerabilities Downloading RSA Authentication Manager license files or RSA Software token seed records RSA MFA Agent 2.5 for Microsoft Windows Installation and Administration Guide
