SecurID App is not supported on Jailbroken or Rooted Devices
Originally Published: 2022-01-04
Article Number
Applies To
Issue
Cause
| User Scenario | Consequences |
| User installed the SeucrID 3.0 app on a jailbroken or rooted device | The app displays a message warning that the device is jailbroken or rooted, but allows the installation. |
| SecurID 3.0 user upgrading to SecuID 4.0 | User cannot open the app. |
| User with SecurID 4.0 already installed subsequently jailbreaks or roots the device | The app automatically becomes disabled and the user cannot authenticate. |
Related Articles
Which HTTP header methods are supported with RSA Web Threat Detection? Number of Views RSA SecurID Authenticate app registration fails on MIUI devices with error "Unsuccessful RSA SecurID Access Setup" Number of Views Problem importing certificates onto RSA SID800 Authenticators using RSA Authenticator Utility (RAU) Number of Views Support of Facial Recognition by RSA SecurID Authenticate App for Android Number of Views How to change message seen by end user's mobile phone in RSA Mobile Authentication Server 1.5 Number of Views
Trending Articles
RSA Authentication Manager Upgrade Process RSA Release Notes for RSA Authentication Manager 8.8 RSA RADIUS Server service failed to start in the RSA Authentication Manager 8.1 Operations Console Microsoft Entra ID External MFA - Relying Party Configuration Using OIDC - RSA Ready Implementation Guide RSA Release Notes: Cloud Access Service and RSA Authenticators
Don't see what you're looking for?
