SecurID App is not supported on Jailbroken or Rooted Devices
Originally Published: 2022-01-04
Article Number
Applies To
Issue
Cause
| User Scenario | Consequences |
| User installed the SeucrID 3.0 app on a jailbroken or rooted device | The app displays a message warning that the device is jailbroken or rooted, but allows the installation. |
| SecurID 3.0 user upgrading to SecuID 4.0 | User cannot open the app. |
| User with SecurID 4.0 already installed subsequently jailbreaks or roots the device | The app automatically becomes disabled and the user cannot authenticate. |
Related Articles
RSA SecurID Authenticate app registration fails on MIUI devices with error "Unsuccessful RSA SecurID Access Setup" Number of Views RSA Announces Upcoming SecurID App Upgrade for the RSA SecurID Software Token App Number of Views Support of Facial Recognition by RSA SecurID Authenticate App for Android Number of Views RSA SecurID token import via CT-KIP URL does not work using Authentication Manager Bulk Admin 1.6 on Authenitcation Manage… Number of Views How to verify that changes made to cknfastrc file have taken affect for supporting SSL keys based on nCipher/Thales PKCS#1… Number of Views
Trending Articles
Quick Setup Guide - Passwordless Authentication in Windows MFA Agent for Active Directory RSA Authentication Manager 8.9 Release Notes (January 2026) Artifacts to gather in RSA Identity Governance & Lifecycle RSA Governance & Lifecycle 8.0.0 Administrators Guide RSA Governance & Lifecycle 8.0.0 Installation Guide
Don't see what you're looking for?
