Supervisor does not update for new users in RSA Identity Governance & Lifecycle
2 years ago
Originally Published: 2020-10-23
Article Number
000043678
Applies To
RSA Product Set: RSA Identity Governance & Lifecycle
RSA Version/Condition: 7.1.1, 7.2.0
 
Issue
  • Supervisor does not update for new users in RSA Identity Governance & Lifecycle.  
  • Existing Supervisor records are correct.
  • The collector shows that the Supervisor is being collected.

 
Cause

This is a known issue in the following versions.

  • RSA Identity Governance & Lifecycle 7.1.1 P10
  • RSA Identity Governance & Lifecycle 7.2.0 P04
Resolution
This issue is resolved in the following versions.
 
  • RSA Identity Governance & Lifecycle 7.1.1 P11
  • RSA Identity Governance & Lifecycle 7.2.0 P05
  • RSA Identity Governance & Lifecycle 7.2.1
Notes
Contact RSA Customer Support for more information about the availability of these patches.