Supervisor does not update for new users in RSA Identity Governance & Lifecycle
Originally Published: 2020-10-23
Article Number
Applies To
RSA Version/Condition: 7.1.1, 7.2.0
Issue
- Supervisor does not update for new users in RSA Identity Governance & Lifecycle.
- Existing Supervisor records are correct.
- The collector shows that the Supervisor is being collected.
Cause
This is a known issue in the following versions.
- RSA Identity Governance & Lifecycle 7.1.1 P10
- RSA Identity Governance & Lifecycle 7.2.0 P04
Resolution
- RSA Identity Governance & Lifecycle 7.1.1 P11
- RSA Identity Governance & Lifecycle 7.2.0 P05
- RSA Identity Governance & Lifecycle 7.2.1
Notes
Related Articles
Adding a new user attribute in a user profile in RSA Authentication Manager 8.x Number of Views An extra group that's non-existed in the role added while trying to add new user to the role in RSA Governance & Lifecycle Number of Views New PIN cancelled for user and request originated from agent messages when authenticating with RSA Authentication Manager Number of Views Users cannot authenticate successfully when the RSA SecurID token is in either Next Tokencode Mode or New PIN Mode when au… Number of Views Overall slow performance navigating the user interface and user sessions are timing out when displaying new pages in RSA I… Number of Views
Trending Articles
RSA Authentication Manager 8.9 Release Notes (January 2026) RSA MFA Agent 2.3.6 for Microsoft Windows Installation and Administration Guide RSA-2026-07: RSA Authentication Manager Security Update for Third-Party Component Vulnerabilities Downloading RSA Authentication Manager license files or RSA Software token seed records RSA MFA Agent 2.5 for Microsoft Windows Installation and Administration Guide
Don't see what you're looking for?
