Tables embedded in workflow email nodes are malformed after upgrading to version 7.1.1 of RSA Identity Governance & Lifecycle

3 years ago

Originally Published: 2019-11-20

Article Number

000043643

Applies To

RSA Product Set: RSA Identity Governance & Lifecycle
RSA Version/Condition: 7.1.1

Issue

Tables embedded in workflow email nodes are malformed after upgrading to RSA Identity Governance & Lifecycle 7.1.1.

Cause

This is a known issue reported in engineering ticket ACM-98244.

Resolution

This issue is resolved in the following RSA Identity Governance & Lifecycle versions and/or patch levels:

RSA Identity Governance & Lifecycle 7.1.1 P03
RSA Identity Governance & Lifecycle 7.2

To fix this issue, additional HTML tags were added to the allowed sanitized HTML tags defined under Admin > System > Security tab > XSS/Scripting Security fields.

Workaround

As a workaround there is a custom attribute called Deprecated.AllowAnyMarkup that may be added to the RSA Identity Governance & Lifecycle application which will allow Any Markup for the workflow email nodes.

In the user interface go to: Admin > System > Settings > Edit > scroll to the bottom under Custom.
Add Deprecated.AllowAnyMarkup to the Parameter field.
Add True to the Value field.
Press Save > OK.
Once saved, the parameter name will be appended with custom as in the following example:

Prior to the modification, Admin > System > Settings > XSS/Scripting Security fields look like this:

After the modification, the XSS/Scripting Security fields look like this:

To fix this specific problem, check Allow any markup under the Email Body (Workflow Emails) field.

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