The SSH session times out before the webtier installation is completed
Originally Published: 2020-09-19
Article Number
Applies To
RSA Product/Service Type: Webtier
RSA Version/Condition: 8.x
Issue
Cause
Resolution
2- Navigate to
/etc/ssh/sshd_config
3-Increase the ClientAliveInterval and ClientAliveCountMax values
you can increase the ClientAliveInterval to 1500 and ClientAliveCountMax to 5
The ClientAliveInterval parameter specifies the time in seconds that the server will wait before sending a null packet to the client system to keep the connection alive.
On the other hand, the ClientAliveCountMax parameter defines the number of client alive messages which are sent without getting any messages from the client. If this limit is reached while the messages are being sent, the sshd daemon will drop the session, effectively terminating the ssh session.
The timeout value is given by the product of the above parameters i.e.
Timeout value = ClientAliveInterval * ClientAliveCountMax4- Save the changes using :wq!
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