Token seed import fails with 'Import Token failure' error for RSA Authentication Manager
Originally Published: 2011-08-19
Article Number
Applies To
RSA Product Set: SecurID
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.x
Issue
When a token import fails, the System Activity Log will show the following error:
Import Token Failure with the following exception:
com.rsa.authmgr.internal.token.aes.exceptions.RSADataCorruptionException: MAC Check Failed!!!,
at com.rsa.authmgr.internal.token.aes.TokenImport.a(TokenImport.java:329),
at com.rsa.authmgr.internal.token.aes.TokenImport.<init>(TokenImport.java:262),
at com.rsa.authmgr.internal.admin.tokenmgt.impl.ImportTokenBatchJobRunnerImpl.startBatchJob(ImportTokenBatchJobRunnerImpl.java:339),
at com.rsa.ims.batchjob.impl.BatchJobTXEngine$4.run(BatchJobTXEngine.java:469),
at com.rsa.ims.batchjob.impl.BatchJobTXEngine$4.run(BatchJobTXEngine.java:455),
at com.rsa.ims.security.spi.SimpleSecurityContextImpl.doAs(SimpleSecurityContextImpl.java:114),
at com.rsa.security.SecurityContext.doAs(SecurityContext.java:429),
at com.rsa.ims.batchjob.impl.BatchJobTXEngine.runBatchJob(BatchJobTXEngine.java:454),
at com.rsa.ims.batchjob.impl.BatchJobTXEngine.execute(BatchJobTXEngine.java:355),
at com.rsa.ims.batchjob.impl.JobRunner.run(SimpleBatchJobLauncher.java:98),
at org.springframework.scheduling.commonj.DelegatingWork.run(DelegatingWork.java:61),
at weblogic.work.j2ee.J2EEWorkManager$WorkWithListener.run(J2EEWorkManager.java:169),
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:200),
at weblogic.work.ExecuteThread.run(ExecuteThread.java:172)Cause
This issue most often occurs when using the incorrect password while importing the token.
Resolution
Confirm the password being used to import the token and try again. If the problem persists, contact RSA customer support.
Related Articles
New Delivery Method for Token Seed Records 94Number of Views missing CD for token media from shipment because Token media is now delivered digitally from my.rsa.com 93Number of Views Token Seed Decrypt options with on-Prem Authentication Manager, including PDP-G & SID-830 Keys - How to decrypt Token Seed… 145Number of Views How to download your token seed files from myRSA 421Number of Views Distribute One Software Token Using Dynamic Seed Provisioning 266Number of Views
Trending Articles
Downloading RSA Authentication Manager license files or RSA Software token seed records Unable to login to RSA Authentication Manager Security Console as super admin RSA Authentication Manager 8.9 Release Notes (January 2026) How to manipulate imported RSA SecurID Software Token(s) on an iPhone or iPad device Connection fails to Cloud Authentication Service when connecting through a proxy server from RSA Authentication Manager to…
Don't see what you're looking for?