Token seed import fails with 'Import Token failure' error for RSA Authentication Manager
Originally Published: 2011-08-19
Article Number
Applies To
RSA Product Set: SecurID
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.x
Issue
When a token import fails, the System Activity Log will show the following error:
Import Token Failure with the following exception:
com.rsa.authmgr.internal.token.aes.exceptions.RSADataCorruptionException: MAC Check Failed!!!,
at com.rsa.authmgr.internal.token.aes.TokenImport.a(TokenImport.java:329),
at com.rsa.authmgr.internal.token.aes.TokenImport.<init>(TokenImport.java:262),
at com.rsa.authmgr.internal.admin.tokenmgt.impl.ImportTokenBatchJobRunnerImpl.startBatchJob(ImportTokenBatchJobRunnerImpl.java:339),
at com.rsa.ims.batchjob.impl.BatchJobTXEngine$4.run(BatchJobTXEngine.java:469),
at com.rsa.ims.batchjob.impl.BatchJobTXEngine$4.run(BatchJobTXEngine.java:455),
at com.rsa.ims.security.spi.SimpleSecurityContextImpl.doAs(SimpleSecurityContextImpl.java:114),
at com.rsa.security.SecurityContext.doAs(SecurityContext.java:429),
at com.rsa.ims.batchjob.impl.BatchJobTXEngine.runBatchJob(BatchJobTXEngine.java:454),
at com.rsa.ims.batchjob.impl.BatchJobTXEngine.execute(BatchJobTXEngine.java:355),
at com.rsa.ims.batchjob.impl.JobRunner.run(SimpleBatchJobLauncher.java:98),
at org.springframework.scheduling.commonj.DelegatingWork.run(DelegatingWork.java:61),
at weblogic.work.j2ee.J2EEWorkManager$WorkWithListener.run(J2EEWorkManager.java:169),
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:200),
at weblogic.work.ExecuteThread.run(ExecuteThread.java:172)Cause
This issue most often occurs when using the incorrect password while importing the token.
Resolution
Confirm the password being used to import the token and try again. If the problem persists, contact RSA customer support.
Related Articles
New Delivery Method for Token Seed Records 96Number of Views missing CD for token media from shipment because Token media is now delivered digitally from my.rsa.com 97Number of Views Token Seed Decrypt options with on-Prem Authentication Manager, including PDP-G & SID-830 Keys - How to decrypt Token Seed… 150Number of Views Distribute One Software Token Using Dynamic Seed Provisioning 98Number of Views How to download your token seed files from myRSA 453Number of Views
Trending Articles
Quick Setup Guide - Passwordless Authentication in Windows MFA Agent for Active Directory RSA Authentication Manager 8.9 Release Notes (January 2026) RSA Governance & Lifecycle 8.0.0 Administrators Guide RSA MFA Agent 2.3.6 for Microsoft Windows Installation and Administration Guide RSA MFA Agent 2.5 for Microsoft Windows Installation and Administration Guide
Don't see what you're looking for?