Uninstall of RSA SecurID Authenticate App is not clean and leaves a folder behind
Originally Published: 2021-08-20
Article Number
Applies To
RSA Product/Service Type: Cloud
RSA Version/Condition: Not Applicable
Platform: Windows
Platform (Other): null
O/S Version: 10
Product Name: null
Product Description: null
Issue
Resolution
Show current status:
Get-AppXPackage -AllUsers -Name "RSASecurityLLC.RSASecurIDAuthenticate"
Displays current info including:
PackageUserInformation : {S-1-5-21-510098522-3036255789-3679464427-1001 [admin]: Installed}
Remove app for all users:
Get-AppXPackage -AllUsers -Name "RSASecurityLLC.RSASecurIDAuthenticate" | remove-appxpackage
Show current status:
Get-AppXPackage -AllUsers -Name "RSASecurityLLC.RSASecurIDAuthenticate"
Displays current info including:
PackageUserInformation : {S-1-5-18 [S-1-5-18]: Staged}
Remove provisioning for app:
DISM /Online /Remove-ProvisionedAppxPackage /PackageName:RSASecurityLLC.RSASecurIDAuthenticate_3.6.0.0_neutral_~_1ze70x1yhyay8
Deploying the app using DISM:
DISM /Online /Add-ProvisionedAppxPackage /PackagePath:5e42f60a82ab418bae6f69a297b98ad8.appxbundle /DependencyPackagePath:Microsoft.NET.Native.Framework.2.2_2.2.29512.0_x64__8wekyb3d8bbwe.appx /DependencyPackagePath:Microsoft.NET.Native.Runtime.2.2_2.2.28604.0_x64__8wekyb3d8bbwe.appx /DependencyPackagePath:Microsoft.VCLibs.140.00_14.0.29231.0_x64__8wekyb3d8bbwe.appx /LicensePath=5e42f60a82ab418bae6f69a297b98ad8_License1.xml"
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