Error: 'There are other users logged on to this computer. If you uninstall this program while another user is running it the program might not uninstall completely.' when upgrading RSA Authentication Manager 6.0.x license
Originally Published: 2006-02-13
Article Number
Applies To
RSA Authentication Manager 6.0.2
Microsoft Windows Server 2003
Issue
License upgrade is done via Add/Remove in Control Panel. When clicking on "Change/Remove", the following error appears:
"There are other users logged on to this computer. If you uninstall this program while another user is running it, the program might not uninstall completely."
Cause
Related Articles
How to uninstall RSA Identity Governance & Lifecycle Number of Views Uninstall a Web Tier on Windows Number of Views Uninstall of RSA SecurID Authenticate App is not clean and leaves a folder behind Number of Views Uninstall a Web Tier on Linux Number of Views RSA Prime SSP Login Loop When Using F5 and Akamai WAF Number of Views
Trending Articles
RSA Authentication Manager 8.9 Setup and Configuration Guide How to 'Trust' the RSA Authentication Manager Security Console Self-Signed Root CA certificate and prevent Cert warnings. RSA Authentication Manager 8.9 Release Notes (January 2026) Configure RSA Authentication Manager as a Secure Proxy Server for Cloud Access Service RSA Authentication Manager Upgrade Process
Don't see what you're looking for?
