Error: 'There are other users logged on to this computer. If you uninstall this program while another user is running it the program might not uninstall completely.' when upgrading RSA Authentication Manager 6.0.x license
Originally Published: 2006-02-13
Article Number
Applies To
RSA Authentication Manager 6.0.2
Microsoft Windows Server 2003
Issue
License upgrade is done via Add/Remove in Control Panel. When clicking on "Change/Remove", the following error appears:
"There are other users logged on to this computer. If you uninstall this program while another user is running it, the program might not uninstall completely."
Cause
Related Articles
DLP - users cannot uninstall endpoint 38Number of Views How to uninstall RSA Identity Governance & Lifecycle 332Number of Views Uninstall a Web Tier on Linux 85Number of Views Uninstall of RSA SecurID Authenticate App is not clean and leaves a folder behind 31Number of Views Uninstall a Web Tier on Windows 60Number of Views
Trending Articles
Troubleshooting RSA SecurID Access Identity Router to RSA Authentication Manager test connection failures RSA SecurID Software Token 5.0.2 Downloads for Microsoft Windows RSA Authentication Manager 8.9 Release Notes (January 2026) Quick Setup Guide - Passwordless Authentication in Windows MFA Agent for Active Directory RSA Authentication Manager 8.8 Setup and Configuration Guide
Don't see what you're looking for?