User changes his mobile device in RSA Cloud Authentication Service
Originally Published: 2015-06-25
Article Number
Applies To
Issue
Tasks
- The administrator must delete the user's current device.
- The user needs to complete mobile device registration on the new device.
Resolution
- In the Administration Console, click Users > Management.
- Find the user you want to modify. You can use the Search field.
- Delete the user's device from their list of registered devices.
- Ask the user to enroll using the new device.
Related Articles
UPDATE: RSA Via LG Integrations with Salesforce Using TLS 1.0 Encryption Protocol Number of Views Salesforce - SCIM Configuration - RSA Ready Implementation Guide Number of Views Salesforce Experience Cloud - SAML My Page SSO Configuration - RSA Ready Implementation Guide Number of Views Salesforce SSO Device Activation Changes – Impact on RSA Integrations Number of Views Root CA certificate is required for activation error when importing a custom certificate signed by a known CA into Operati… Number of Views
Trending Articles
Downloading RSA Authentication Manager license files or RSA Software token seed records Unable to login to RSA Authentication Manager Security Console as super admin RSA Authentication Manager 8.9 Release Notes (January 2026) How to manipulate imported RSA SecurID Software Token(s) on an iPhone or iPad device Connection fails to Cloud Authentication Service when connecting through a proxy server from RSA Authentication Manager to…
Don't see what you're looking for?
