Web Service command updateReviewItems does not allow only comments for review items to be changed in RSA Identity Governance & Lifecycle
Originally Published: 2020-09-30
Article Number
Applies To
RSA Version/Condition: 7.2.x,7.1.x
Issue
Review item comments may be updated in the Review through the console without error.
For example, the following Web Service command to add only a comment.
<Review> <ReviewResultName>Review-Result-Name</ReviewResultName> <SignOff>false</SignOff> <ReviewItemChange comments="Adding Only Comment for this Entitlement"> <RevieweeUserId>TestUser</RevieweeUserId> <Entitlement resource="Group" action = "Add" business-source="Perforce"/> </ReviewItemChange> </Review>
Generates the following error response.
412 Precondition Failed <html><head><title>Error</title></head><body> Status=Failure. None of the 1 review components could be updated. Status for Review Item (TestUser-Group)=Failure (State specified should be one of [Maintain, revoke, none]
Cause
Resolution
When this option is set to true, only the comments will be updated for the review items, the state will not get affected (Just like adding comments from UI).
Also, comments will be updated only when the comments being added are not found already as part of the existing review comments.
<Review> <ReviewResultName>value</ReviewResultName> <UpdateCommentsOnly>true<UpdateCommentsOnly> <SignOff>false</SignOff> <ReviewItemChange state="revoke" comments="value"> <RevieweeUserId>value</RevieweeUserId> <Entitlement resource="value" action = "value" business-source="value"/> </ReviewItemChange> </Review>
Notes
Related Articles
The WorkDay Collector Configure Extensible Attributes Xpath Value text box does not allow quotes in RSA Identity Governanc… 27Number of Views RSA Governance & Lifecycle Recipes: Completed Review Items 14Number of Views Provisioning Node Mapping display changed in RSA Identity Governance & Lifecycle 28Number of Views Comments from a reassigned review Item are not displaying in email in RSA Via Lifecycle and Governance 30Number of Views Save Review Items count is not matching the selected items in RSA Identity Management and Governance 23Number of Views
Trending Articles
Passwordless Authentication in Windows MFA Agent for Active Directory – Quick Setup Guide RSA Authentication Manager 8.9 Release Notes (January 2026) RSA Authentication Manager Upgrade Process RSA Authentication Manager 8.7 SP2 Setup and Configuration Guide An example of SSO using SAML and ADFS with RSA Identity Management and Governance 6.9.x
Don't see what you're looking for?