Web Service command updateReviewItems does not allow only comments for review items to be changed in RSA Identity Governance & Lifecycle
Originally Published: 2020-09-30
Article Number
Applies To
RSA Version/Condition: 7.2.x,7.1.x
Issue
Review item comments may be updated in the Review through the console without error.
For example, the following Web Service command to add only a comment.
<Review> <ReviewResultName>Review-Result-Name</ReviewResultName> <SignOff>false</SignOff> <ReviewItemChange comments="Adding Only Comment for this Entitlement"> <RevieweeUserId>TestUser</RevieweeUserId> <Entitlement resource="Group" action = "Add" business-source="Perforce"/> </ReviewItemChange> </Review>
Generates the following error response.
412 Precondition Failed <html><head><title>Error</title></head><body> Status=Failure. None of the 1 review components could be updated. Status for Review Item (TestUser-Group)=Failure (State specified should be one of [Maintain, revoke, none]
Cause
Resolution
When this option is set to true, only the comments will be updated for the review items, the state will not get affected (Just like adding comments from UI).
Also, comments will be updated only when the comments being added are not found already as part of the existing review comments.
<Review> <ReviewResultName>value</ReviewResultName> <UpdateCommentsOnly>true<UpdateCommentsOnly> <SignOff>false</SignOff> <ReviewItemChange state="revoke" comments="value"> <RevieweeUserId>value</RevieweeUserId> <Entitlement resource="value" action = "value" business-source="value"/> </ReviewItemChange> </Review>
Notes
Related Articles
Provisioning Node Mapping display changed in RSA Identity Governance & Lifecycle 28Number of Views What maximum number of characters allowed in form control type "Text Area" for use in RSA Identity Governance and Lifecycle 19Number of Views Roles in a Role Review are Incorrectly Set to the 'Changed' State Instead of the 'Committed' State in RSA Governance & Lif… 2Number of Views RSA Identity Governance and Lifecycle report template Entitlement Review Item Details by Reviewer does not display the cu… 79Number of Views Identity router status changed to distressed after reboot in RSA SecurID Access 157Number of Views
Trending Articles
RSA Authentication Manager 8.9 Setup and Configuration Guide RSA Authentication Manager 8.9 Release Notes (January 2026) RSA MFA Agent 2.3.6 for Microsoft Windows Installation and Administration Guide How to 'Trust' the RSA Authentication Manager Security Console Self-Signed Root CA certificate and prevent Cert warnings. RSA Authentication Manager Upgrade Process
Don't see what you're looking for?