What happens to my RSA Community account if I change companies?
Originally Published: 2017-11-14
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Resolution
Because of the association between RSA Community accounts and their companies' information, when someone leaves their company they are not able to use their same RSA Community account with their new employer. Therefore, it is required that the user register for a new RSA Community account using their new corporate email address which will allow them to have access to product downloads and the Case Portal for their new employer.
It is currently not possible to migrate content such as discussions threads, videos, or idea submissions.
If you would like to have your documents and/or reputation points migrated to a new account then you may contact RSA Customer Support and reference this article. You will also need to provide them with the email addresses for the old and new account in order for the accounts to be easily located.
It will not be necessary to subscribe to product advisories for the products for which you have active maintenance contracts, as you will be auto-subscribed to these advisories upon registering for your new account.
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