When multi-step review is generated, NewReviewGeneratedEvent is triggered twice for second step review sending duplicate emails in RSA Identity Governance and Lifecycle version 7.0.0 and 7.0.1
2 years ago
Originally Published: 2017-09-25
Article Number
000041551
Applies To
RSA Product Set: RSA Identity Governance and Lifecycle
RSA Version/Condition: 7.0.0, 7.0.1
Issue

When multi-step review is generated, NewReviewGeneratedEvent email is triggered twice for second step review.

1) First Step Configuration:

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2) Second Step Configuration:

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3) First Step's NewReviewGeneratedEvent Configuration:

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4) Second Step's NewReviewGeneratedEvent Configuration:

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5) You can see the same events triggered twice for second step.

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Cause
This is a bug fixed in version 7.0.2 P02.
Resolution
Deploy patch 7.0.2 P02 to resolve this issue.