KRA cannot reach SMTP server to send email notifications
2 years ago
Originally Published: 2002-07-22
Article Number
000047675
Applies To
Unable to approve certificates on KRA Server - fails with error: "LDAP Delete Failed! for DN"
Keon Registration Authority 6.0.2
Error: "LDAP Delete failed! For DN
(req-id=C7ABD3D10000027C0000000200000007,dn=request_queue) Result unable to locate requested member or objectSMTP: [XrcBADSOURCE] unable to open source file. ScDoesServerExist(): [XrcNOTFOUND: unable to locate requested member or object]"
Cause
KRA cannot reach SMTP server to send email notifications
Resolution
To fix this issue, correct the SMTP server hostname or IP address information to a routable SMTP server in the httpd.conf files on the KRA Server. You will then need to restart all KRA Services for changes to take place.