Error: 'Error executing: INSTALLSERVICE; Reason: Installation of RSA Mobile services were not successful.' while installing RSA Mobile as a service
Originally Published: 2004-01-05
Article Number
Applies To
Microsoft Windows 2000 Advanced Server SP4
Issue
RSA Mobile config history log (configtoolhistory.txt) located in C:\RSASecurity\rsaappserver\log shows the following lines:
<date> <time> (FAILED) INSTALLSERVICE ***** ***** admin ***** ***** *****
Reason: Installation of RSA Mobile services were not successful.
Cause
Resolution
Expected working results:
C:\RSASecurity\rsaappserver\bin>configtool INSTALLSERVICE <system_password> <confirm_system_password> admin <keystore_password> <private_key_password> <ctkeystore_password>
RSA Auth Server Admin Service installed...
C:\RSASecurity\rsaappserver\bin>configtool INSTALLSERVICE <system_password> <confirm_system_password> managed <keystore_password> <private_key_password> <ctkeystore_password>
RSA Mobile AuthN Service installed...
C:\RSASecurity\rsaappserver\bin>
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