Offline data is not being downloaded with Authentication Manager 7.x
Originally Published: 2007-05-24
Article Number
Applies To
Microsoft Windows 2003 SP1
Red Hat Linux ES 4.0
RSA Authentication Agent 6.1 for Windows
RSA Authentication Agent 6.4 for Windows ( 64 bit)
Issue
A delay of 30 seconds occurs before getting passcode accepted
Trace shows "DASvcApiLink::serverExchange: receive failed. RC=19" in the aceclient.log file.
Cause
Resolution
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