event explorer terminated immediately once you start and you see error UnsupportedEncodingException when running adjustHeapsize.cmd
Originally Published: 2008-10-21
Article Number
Applies To
Issue
event explorer terminated immediately once you start, and you see error UnsupportedEncodingException when running adjustHeapsize.cmd.
The error you see while running adjustHeapSize.cmd would be
java.lang.Error: java.io.UnsupportedEncodingException: MS950
Cause
Resolution
Change the regional settings to English to
1. Open control -> regional and language options
2. In Regional optiosn tab, standards and formats, select English (Australia) or English (USA)
3. In location, change to Australia or USA
4. Click OK
Now you should able to start event explorer
Related Articles
How to see what a client is allowed to do? Number of Views Cannot See Rules in the Admin Console Rules List of RSA Web Threat Detection Number of Views AAH Client can not see a new FI loaded to their region Number of Views How to see a list of pending changes to Roles in RSA Identity Governance & Lifecycle Number of Views Unable to run the FIM backupConfig.cmd command in RSA Federated Identity Manger (FIM) 4.1 Number of Views
Trending Articles
How to manipulate imported RSA SecurID Software Token(s) on an iPhone or iPad device How to Download OTP Token Seed Files from myRSA Microsoft Entra ID External MFA - Relying Party Configuration Using OIDC - RSA Ready Implementation Guide Quick Setup Guide - Passwordless Authentication in Windows MFA Agent for Active Directory RSA MFA Agent 2.5 for Microsoft Windows Installation and Administration Guide
Don't see what you're looking for?
