After deleting a user with Quick Admin the following message appears: refreshinfo: Problem processing request: message is 'Failed to list user info for -user. ACE Error: SD_ListUserInfo Error Invalid user'
2 years ago
Originally Published: 2002-02-28
Article Number
000052383
Applies To
RSA ACE/Server 5.1 (no longer supported as of 7-14-2006)
RSA ACE/Server 5.0.x (no longer supported as of 8-15-2004)
RSA ACE/Server Quick Admin
Issue
refreshinfo: Problem processing request: message is "Failed to list user info for -user. ACE Error: SD_ListUserInfo Error Invalid user"
Resolution
Contact RSA Security Customer Support for a hot fix referencing tst00024776.

This hotfix for Quick Admin will give a message that the delete was successful instead of the refreshinfo error.
Workaround
Deleted the user using Quick Admin