NathanHans (Customer) to rsaSFDCadmin (RSA): asked a question.

Fulfillment Phase Workflow
I have a Request Workflow that uses a fulfillment phase node with specific
workflows to use. However, when I test this workflow, it seems the fulfillment
phase node is using the workflow configured on the Directory, instead of the
ones defined in the workflow. Is this expected behavior?

  • Hi,

    Yes, this is expected behaviour.

    Approval/Fulfilment workflows associated directly on a Business Source will
    override the default behavior configured within the workflows.
    Selected as Best
  • Hi,

    Yes, this is expected behaviour.

    Approval/Fulfilment workflows associated directly on a Business Source will
    override the default behavior configured within the workflows.
    Selected as Best