
DavidBerner (Customer) asked a question.
Does RSA recommend stopping all services to take a vmware snapshot? This is not called out in the documentation specifically but curious if it's recommended or required because of the database?
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DavidBerner (Customer) asked a question.
Does RSA recommend stopping all services to take a vmware snapshot? This is not called out in the documentation specifically but curious if it's recommended or required because of the database?

Hi @DavidBerner (Customer) ,
Assuming you are asking about taking a VMware Snapshot of Authentication Manager, the following options should be specified when taking the snapshot:
These two options are mentioned in the "Authentication Manager Setup and Configuration" guides.
You should not have to manually start/stop the services on the AM servers for a snapshot.
Hi @DavidBerner (Customer) ,
Assuming you are asking about taking a VMware Snapshot of Authentication Manager, the following options should be specified when taking the snapshot:
These two options are mentioned in the "Authentication Manager Setup and Configuration" guides.
You should not have to manually start/stop the services on the AM servers for a snapshot.