RSA customer support has verified that at both versions AM 8.8 Patch 2 and AM 8.8 Patch 3 Promotion for Maintenance fails with "Error: Failed to demote [original primary FQDN] from [promoted replica FQDN]."
Promotion for Maintenance works again at AM 8.9 and AM 8.9 P1.
If you are unable to update from AM 8.8 P2 or P3 to AM 8.9 before the promotion for maintenance, Support may have a potential fix that you could apply through SSH in Linux to AM 8.8 P2 / P3 that could let the original AM 8.8 primary attach to the newly prompted primary. Open a Support case and ask about the hot fix from Jira AM-64769. This 'fix' has only been tested once [as of March 17, 2026], so assess your risk accordingly.
RSA customer support has verified that at both versions AM 8.8 Patch 2 and AM 8.8 Patch 3 Promotion for Maintenance fails with "Error: Failed to demote [original primary FQDN] from [promoted replica FQDN]."
Promotion for Maintenance fails to demote original primary, AM 8.8 Patch 2 & 3
Article Number: 000073868
https://community.rsa.com/s/article/Promotion-for-Maintenance-fails-to-demote-original-primary-AM-8-8-Patch-2-3
If you are unable to update from AM 8.8 P2 or P3 to AM 8.9 before the promotion for maintenance, Support may have a potential fix that you could apply through SSH in Linux to AM 8.8 P2 / P3 that could let the original AM 8.8 primary attach to the newly prompted primary. Open a Support case and ask about the hot fix from Jira AM-64769. This 'fix' has only been tested once [as of March 17, 2026], so assess your risk accordingly.